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Trouble using your Groupon

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What to Do if a Merchant Refuses Your Groupon Voucher

Merchant won't accept your Groupon? Learn how to manage your voucher and get help through your Groupon account or guest checkout with these simple steps.

Mistakenly redeemed Groupons

Find out why your Groupon shows as redeemed before use. Common reasons include booked appointments, multi-session deals, or manual tracking.

Negative experience or feedback

Need help with your Groupon purchase after having a negative experience? Learn how to log in and report it to us.

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