Welcome to the GrouponMerchant Blog

The New Groupon Merchant

If you’ve been a long time reader of the blog, you may notice that things look a little different around here. We’ve recently launched a series of website, mobile and tablet enhancements that make it easier for you, the merchant, to create and manage the perfect Groupon marketing campaign for your business across any of your devices, wherever you’re located.

Here’s a rundown on some of the new updates:

Revamped Mobile and Web Tools

  • Enhanced browsing, mobile responsive interface and information about Groupon solutions sorted by merchant categories and business goals to make it easier for you to find the information you need to make informed marketing decisions.

Merchant Tablet App

  • The new Groupon Merchant app works in tandem with existing web and mobile tools so you can track and manage your Groupon campaigns across all of your devices. Businesses can use the app to redeem Groupons, monitor campaign performance, share positive feedback via social media and respond to customer service inquiries.
  • iPad users can download the Groupon Merchant tablet app here, and Android users can download the app here.

Expanded Deal Builder Options

  • Businesses that use the popular Deal Builder self-service platform to create their Groupon promotion can now choose a customized discount that works the best for them.
  • Merchants are now able to use their own images and descriptions to make their business and Groupon promotion standout.

What do you think of the new changes? Let us know in the comments!


  1. Seems like we have lost the traditional 10-key format for hand entering Voucher Codes under the Redemption function. Now we can only hand enter via a qwerty interface which is slow going and more prone to errors. If there is a way to ‘turn on’ a 10 key interface, let me know. I can’t find it. We are using an iPad.

  2. I would like to hear from Groupon sales rep. Cedar Springs has been running program with Groupon for over one year.
    We might expand the program to drive more traffic. I have not heard from anyone for quite some time.
    Thank you

    • The best thing for you to do is to contact merchant support at merchantsupport@groupon.com or by phone at 866-956-1276

  3. the iphone app has a toggle button that is a small square with a Aa or 123 in it in the code entry window to switch from qwerty to numbers only on the far right. A Num Lock function, so to speak. I haven’t looked at how it is on the ipad, so curious to know if it’s on that app, too.

  4. Hello, Wiregrass Cleaning Services is not located in Tallahassee, FL. It is located in Valdosta, GA.
    How do I get that changed.

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