If you're spending serious money keeping your furry family member happy and healthy, you've probably wondered whether Chewy or PetSmart gives you more bang for your buck. The answer isn't as simple as comparing price tags — it’s about how shipping costs, loyalty perks, and subscription savings stack up over time.

Before you stock up on kibble and toys, check Groupon's latest Chewy discount codes and PetSmart offers for extra savings. Then let’s break down where your pet budget really goes furthest.

Base Costs: What You'll Pay at First Glance

Both retailers are competitive on everyday essentials, especially for major brands like Blue Buffalo, Hill’s Science Diet, and Purina Pro Plan. Prices are often within a few dollars — the real differences show up in subscription and loyalty discounts.

Toys, Treats, and Accessories

PetSmart’s in-store promos can be great during seasonal sales, while Chewy stays steady with reliable online pricing. Think of it like the difference between Target and Costco — PetSmart’s flashier, Chewy’s more consistent.

Subscription Savings: Autoship Programs Compared

This is where long-term value really comes into play. Both retailers reward repeat orders, but in very different ways.

Chewy’s Autoship Program

Chewy’s Autoship saves you 5–10% on recurring orders, plus up to 40% off your first Autoship (max $20). You can change, pause, or cancel anytime — no phone calls or penalties.

Want to see how these savings add up? Check out our Chewy Autoship Savings Guide.

PetSmart’s Autoship & Treats Rewards

PetSmart counters with up to 40% off your first Autoship (up to $20) and their Treats Rewards program, which gives you points for every purchase. It’s simple, but points accumulate slower than Chewy’s instant discounts.

Which Saves More

For repeat buyers who order the same food each month, Chewy’s ongoing 5–10% typically beats PetSmart’s point-based system. But if you prefer flexibility or in-store perks, PetSmart’s combo of Autoship and Treats Rewards can still deliver solid value.

Shipping Costs and Convenience

Both stores offer free shipping at $49+, but their fulfillment and flexibility differ.

Free Shipping and Fees

Orders under $49 cost $4.95 to ship from Chewy, while PetSmart’s fees vary by region. If you tend to place smaller, frequent orders, Chewy’s flat rate may save you more in the long run.

Delivery Speed & Pickup Options

PetSmart wins for instant gratification with same-day delivery and in-store pickup. Chewy can’t compete there, but for planned purchases, their direct-to-door FedEx delivery is fast and reliable.

Return Policies

Chewy’s 365-day return policy sets the standard — you have a full year to return items. PetSmart’s shorter window is offset by convenient in-store returns. If you’re testing new foods or dealing with picky eaters, Chewy’s generous policy can save you money on trial-and-error purchases.

For a full breakdown of how it works — including what you can return, how refunds are handled, and tips to make the most of it — see our guide to Chewy’s 365-day return policy.

Loyalty Programs and Customer Perks

Both brands aim to build loyalty through perks — but their focus differs.

Chewy+ Membership & Service

Chewy+ offers free shipping with no minimum and occasional member pricing. Plus, Chewy’s 24/7 customer service is legendary — from handwritten notes to sympathy flowers, they set the bar for personalized care. It doesn’t directly lower prices but adds real value to the shopping experience.

PetSmart Treats Rewards

Free to join, Treats Rewards gives you points on every dollar spent, plus access to member-only pricing and promo events. It’s slower to build savings, but works well if you already use in-store services like grooming or training.

The Verdict: Where Your Money Goes Furthest

For most online shoppers, Chewy wins on total value. Between flexible Autoship discounts, consistent pricing, and an unbeatable return policy, it’s hard to top for convenience and ongoing savings.

That said, PetSmart wins for immediacy — same-day pickup, in-store services, and rewards that integrate with your everyday visits. The better choice depends on how you shop: planned and price-focused (Chewy) or spontaneous and in-person (PetSmart).