40% Off Your Purchase
You earn 10 points for every $1 spent at PetSmart, including purchases and services. Every 1,000 points equals $2 in savings. Higher spending tiers earn bonus points: Bestie members ($500-$999 annually) get 12 points per dollar, while VIPP members ($1,000+) earn 14 points per dollar.
Sign into your Treats Rewards account before checkout to ensure you earn points on discounted purchases. Stack manufacturer coupons with PetSmart promotions when possible, and time larger purchases around bonus point events for maximum savings.
Treats Rewards members get free Ship to Home on orders $49+ for most items. Wet food and cat litter don't qualify for free shipping, but you can often get free Same-Day Delivery or use free store pickup instead.
Most clearance items follow PetSmart's standard return policy, but it's worth checking the specific return details at checkout to be sure. The return policy can vary for deeply discounted clearance merchandise.
PetSmart matches lower prices from pet specialty stores, grocery chains, pharmacies, and big-box retailers. You need proof of the lower price, and it must be for an identical, in-stock item. They don't match marketplace sellers or auction sites.
Through February 1st, earn 5,000 bonus points with $60+ dog food purchases or $25+ cat food and litter purchases. Small pet owners can earn 2,500 points with $20+ food or treat purchases. These stack with regular point earnings.
Yes — the app offers exclusive deals, easy service booking, and order tracking. Currently, there's a sweepstakes running through January 31st where you could win 500,000 points ($1,000 in savings) just for using the app.
New customers save $20 on their pet's first bath or groom, and get 50% off their first day at Doggie Day Camp. Some locations also offer free nights at PetsHotel when booking multi-night stays.
Training packages offer significant savings: $60 off 3-class packages, $40 off 2-class packages, and $20 off 6-week classes compared to booking individual sessions. The savings increase with longer commitments.
PetSmart doesn't specify point expiration in their current terms, but it's smart to use points regularly rather than hoarding them. Check your account periodically and redeem points for purchases or services when you have enough for meaningful savings.
Saving money at PetSmart is easier than you think. Between their generous Treats Rewards program, smart promotions, and price-matching policy, there are multiple ways to cut your pet spending without compromising on quality. Whether you're stocking up on dog food or booking grooming services, these insider tips help you get more for your money.
Ready to save? Here's how to plug in your promo code at checkout:
Pro tip: If your code isn't working, double-check the expiration date and make sure your cart meets any minimum purchase requirements. Some offers are exclusive to Treats Rewards members or specific product categories.
The more you spoil your pet, the more PetSmart spoils you. Here's how the tiers break down:
Every Treats Rewards member earns 10 points per dollar spent on purchases and services. Since 1,000 points equals $2 in savings, you're essentially getting 2% back on everything. Not bad for a free program, plus you get members-only pricing and a pet birthday gift.
Spend $500-$999 annually and you'll hit Bestie status, earning an additional 2 points per dollar (12 points total). You'll also receive holiday gifts and invitations to special events. For families with multiple pets, reaching this tier happens naturally.
The top tier kicks in at $1,000+ in annual spending, adding 4 extra points per dollar for a total of 14 points per purchase. That's effectively 2.8% back on everything — better than most credit cards. If you've got large dogs or multiple pets, this tier pays for itself quickly.
Through February 1st, PetSmart is running targeted bonus point promotions that essentially give you $10 in free savings. Here's how to cash in:
These bonuses stack with your regular point earnings, so VIPP members actually earn 19 points per dollar during these promotions. The key is timing your regular food purchases to coincide with these offers rather than buying extra food you don't need.
PetSmart rolls out the red carpet for first-time customers with some genuinely valuable welcome offers. The $20 off your pet's first bath or groom is particularly smart since grooming services typically run $30-80 depending on your pet's size and needs.
For socialization, new customers get 50% off their pet's first day at Doggie Day Camp. This is perfect for testing whether your dog enjoys the daycare environment without the full financial commitment. Many locations also offer free nights at PetsHotel when you book a multi-night stay.
If you've got a new puppy, bundling classes is a no-brainer. PetSmart's training programs use a "buy more, save more" approach:
The savings work especially well for puppies who benefit from consistent, ongoing training. Plus, many pet insurance plans offer discounts for completed training programs, creating additional long-term savings.
Treats Rewards members get free standard shipping on orders $49 and up — but there are some important details to know. The threshold applies to your order total after discounts but before taxes, and you must be signed into your account before checkout.
The catch: wet food and cat litter don't qualify for free shipping, likely due to weight and shipping costs. For these items, consider Same-Day Delivery (often free on larger orders) or store pickup to avoid shipping fees.
PetSmart's price matching policy is more generous than many retailers. They'll match prices from pet specialty stores, grocery chains, pharmacies, and big-box retailers — both in-store and online. They'll even match their own website prices for in-store purchases.
What they won't match: marketplace sellers (like Amazon third-party vendors), auction sites, or clearance/liquidation events. You'll need proof of the lower price, but a screenshot or competitor's website usually suffices. The policy applies at purchase or within 14 days, giving you flexibility to price-check after buying.
Available in most areas, Same-Day Delivery brings your order from a nearby PetSmart directly to your door. Select "Same-Day Delivery" at checkout, choose your delivery window, and you'll get notifications when your order is en route.
This service is particularly valuable for perishable items or when you're running low on essentials. Pro tip: be home during your delivery window to bring temperature-sensitive items like food and treats inside immediately.
PetSmart offers multiple ways to get help with orders, returns, or general questions about your Treats Rewards account.
Their website includes order tracking, account management, and a comprehensive FAQ section for self-service options.