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Q&A with FreeTaxUSA
How do I use my FreeTaxUSA coupon?
Select the offer you would like to use, copy the coupon code if one is provided and follow the link to the FreeTaxUSA website to shop for your discounted service. If no code is supplied with your offer, you can expect any discount to be applied automatically to your purchase. Otherwise, paste your code into the appropriate box at checkout in order to redeem the offer.
How long will I have to wait for my refund with FreeTaxUSA?
If you opt to direct deposit your refund, you can expect to receive it as soon as possible. However, if you do not choose direct deposit or submit inaccurate direct deposit information, you can expect to receive your refund check within three weeks. However, you could wait six weeks or more if you decide to send your tax return by mail.
Do I have to complete my FreeTaxUSA tax return all at once?
Not at all! You can save your details and complete your return in stages if you prefer. Just be sure to remember your username and password so you can access your account.
How can I print or download my FreeTaxUSA return?
Simply select the ‘After You File’, followed by ‘Print/Download My Return’, and sign in to your FreeTaxUSA account to access your returns.
How can I use FreeTaxUSA to make corrections to a rejected return?
If the IRS rejects your return, sign in to your FreeTaxUSA account and you should automatically be taken the rejection notice screen. Click the ‘Continue’ button to access your return and correct any errors or information that needs correcting.
When you are ready to re-submit your form, select the ‘Filiin’ option and follow the instructions until you get to the ‘Submit Return for Processing’ screen. Select ‘Send Tax Return’ to resubmit your amended return.
Connecting with FreeTaxUSA
For FreeTaxUSA support specific to your tax return or account, please sign in and select the ‘Support’ tab.
Email FreeTaxUSA at support@freetaxUSA.com or get in touch using the online contact form.
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