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Celebrate Mom This Mother's Day!

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Sweetwater Promo Codes, Coupon, & Deals | April 2025

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Keyboard Month - MIDI Controllers & Software Sale

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Keyboard Month - Workstations & Arrangers Sale

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Keyboard Month - Sheet Music Sale

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Keyboard Month - Keyboard Synthesizers Sale

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Keyboard Month - Stage Pianos & Organs Sales

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Keyboard Month - Amps & Accessories Sale

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Keyboard Month - Shop the Hottest Deals

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Keyboard Month - Digital Pianos Deals

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Hop into Easter Fun with Sweetwater!

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FAQs from Sweetwater

If there's a problem with your order, the first thing to do is call your Sales Engineer. He or she will take care of you, no matter what. The only policy we have is we'll do whatever it takes to fix the problem and make you happy.

If you believe you've received a defective product, contact our support team at (800) 222-4700 ext. 6400, and speak with a Tech Support specialist. Or you can simply complete our online support request form, and we'll respond quickly with assistance or provide you with a return authorization (RA) number. If we determine the unit failed under warranty within 30 days of purchase, we will cover shipping costs within the US to replace the unit for you. For items purchased marked as "used" that malfunction or fail and that haven't been abused or misused, you may return these items within 90 days of purchase for a refund of the purchase price or an in-house credit minus the cost of shipping.

We work hard to ensure that the product(s) you order from Sweetwater are the right fit for your needs and your budget. However, we recognize that on occasion you must cancel or change an order. The first thing to do is call your Sweetwater Sales Engineer at 1-800-222-4700. Many orders leave our warehouse within 24 hours, so it is sometimes impossible to stop your order from shipping. In this case your Sales Engineer will assist you with a Return Authorization request. While we maintain the most liberal return policy in the industry, some items cannot be returned for very specific reasons. These items include software and any item that is considered personal, such as an earphone or instrument mouthpiece.