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FAQs from Vivid Seats
How does the Vivid Seats rewards program work?
You earn one stamp for every ticket purchased through the Vivid Seats app. After collecting 10 stamps, you receive a reward credit equal to the average price of those 10 tickets, excluding taxes and fees. You also earn up to 9% cash back on purchases and can unlock perks like free seat upgrades at spending tiers of $400 and $2,000.
Can I use multiple discount codes on one order?
Generally, you can only use one promo code per order. Student discounts specifically cannot be combined with other discount codes or cash-back offers. However, you can still earn rewards points on discounted purchases, so you're building towards future savings even when using a current discount.
What's included in the Events Under $100 section?
This curated section features affordable tickets across sports, concerts, and theater categories. You'll find regular season sports games, emerging musical artists, touring theater productions, and comedy shows. It's designed to prove that great live entertainment doesn't always require premium pricing.
How do I qualify for student discounts?
Students can get 10% off orders (up to $30 discount) by verifying their status through Student Beans. The verification process confirms you're enrolled at a qualifying institution. Currently, this program is available for US students, though availability may vary by region.
When do seasonal sales typically happen?
Vivid Seats participates in major sales events like Black Friday and Cyber Monday, offering some of the year's best discounts. They also run seasonal promotions around holidays, end-of-sports seasons, and summer concert announcements. These sales can feature sitewide discounts of 20% or more.
What payment options are available?
Beyond standard payment methods, Vivid Seats offers PayPal Pay Later with two options: Pay in 4 (four equal, interest-free payments every two weeks) and Pay Monthly (extended payments over several months with interest). This makes it easier to secure tickets for events even when your budget's tight.
How does the referral program work?
When you refer a friend through the app, they get $10 off their first order of $100 or more. After your friend makes a qualifying purchase, you also receive a $10 credit for your next order. It's a straightforward way for both you and your friends to save on tickets.
Are there group discounts available?
Yes, when you purchase 10 or more tickets for the same event, you automatically receive a 10% group discount. This makes it more affordable to plan corporate events, birthday parties, or group outings with friends and family.
What benefits do newsletter subscribers get?
Newsletter subscribers receive exclusive offers, early access to live events, and special promotions delivered directly to their inbox. You'll also get first access to deal announcements and event recommendations, plus some promotions offer up to 15% off first orders for new subscribers.
How can I contact customer support?
Vivid Seats provides support through their website contact forms and maintains active social media channels on Facebook, Instagram, and Twitter. The social media channels are particularly useful for quick questions and real-time updates about events and promotions.
More Ways to Stretch Your Budget at Vivid Seats
Vivid Seats has cracked the code on making live events affordable without sacrificing the experience. Whether you're after front-row seats to see your favorite band or looking for a spontaneous night out that won't break the bank, they've built a platform that rewards smart shoppers. From loyalty perks that actually pay off to curated budget sections, here's how to make every dollar work harder when booking your next live event.
How to Apply Your Vivid Seats Promo Code at Checkout
Getting your discount to show up properly is straightforward when you know the steps. Here's exactly how to apply your promo code and ensure you're getting the savings you deserve:
- Add your tickets to the cart — select your event, choose your seats, and click "Add to Cart"
- Review your order details — check the event date, seat location, and ticket quantity before proceeding
- Look for the promo code box — this appears during the checkout process, usually labeled "Promo Code" or "Discount Code"
- Enter your code carefully — type or paste the code exactly as provided, watching for any spaces or special characters
- Click "Apply" and verify the discount — the savings should appear immediately in your order total
- Complete your purchase — proceed with payment once you've confirmed the discount is applied
If your code isn't working, double-check the expiry date and terms. Some codes only apply to specific events or have minimum spend requirements. The discount will show as a line item in your order summary, so you'll see exactly how much you're saving before finalizing the purchase.
Earn Up to 9% Back with Vivid Seats Rewards Program
The Vivid Seats rewards program turns your love of live events into serious savings. It's like having a loyalty card for experiences — the more you go, the more you save on future tickets.
Here's how the rewards system works: you earn one stamp for every ticket you purchase through the app. After collecting ten stamps, you receive a reward credit equal to the average price of those ten tickets. The credit excludes taxes and fees, but it still represents substantial savings on your next event. With regular use, this can add up to around 9% back on your ticket purchases.
- Download the app to enroll — the rewards program is exclusively available through the mobile application
- Earn up to 9% cash back — every purchase contributes to your rewards balance
- Unlock spending tier benefits — reach $400 and $2,000 spending levels for free seat upgrades and additional perks
- Get birthday rewards — members receive special offers during their birthday month
- Access surprise upgrades — rewards members may receive complimentary seat improvements
- Receive VIP event invites — exclusive access to special events and experiences
The program also includes a referral system where you and your friends both benefit. When you refer someone through the app, they get $10 off their first order of $100 or more, and you receive a $10 credit after their qualifying purchase. It's a win-win that makes sharing great events even more rewarding.
Save 10% to 25% on First Orders and Newsletter Sign-ups
New customers get the red-carpet treatment with immediate savings opportunities. First-time users can save 10% at checkout, with savings capped at $40. But that's just the beginning of the welcome benefits.
Newsletter subscribers unlock even better deals, with some promotions offering up to 15% off first orders. The email list also provides ongoing value beyond the initial discount:
- Early access to event announcements — get first dibs on tickets before general release
- Exclusive promotional offers — subscriber-only deals and special pricing
- New promo codes delivered regularly — fresh savings opportunities sent directly to your inbox
- Event recommendations — curated suggestions based on your interests and location
Past promotions have included 25% off first in-app orders, showing that Vivid Seats regularly increases the welcome discount during special periods. The newsletter signup process is quick, and you'll typically receive your discount code within minutes of subscribing.
Find Events Under $100 in the Budget-Friendly Section
The Events Under $100 section is where Vivid Seats proves that great experiences don't require premium prices. This curated collection spans sports, concerts, and theater, making it easy to find quality entertainment that fits your budget.
The section isn't just about cheap tickets — it's about value. You'll find everything from emerging artists who might be tomorrow's headliners to established acts in intimate venues. Sports fans can catch games without the premium pricing of playoff seasons, while theater lovers can discover new productions and touring shows.
- Sports events — regular season games, minor league matches, and local team fixtures
- Concert tickets — emerging artists, tribute bands, and smaller venue performances
- Theater shows — touring productions, local theater, and experimental performances
- Comedy and entertainment — stand-up shows, variety acts, and special events
For even more budget-conscious options, the Explore section lets you filter events by price, including a category for tickets under $25. This makes it possible to enjoy live entertainment even when money's particularly tight.
Student Discounts Up to $30 Off Through Verification
Students get special treatment with verified discounts that make live events more accessible during those budget-conscious university years. The student discount program offers 10% off orders, with savings capped at $30 per purchase.
The verification process is handled through Student Beans, ensuring that discounts go to genuine students. Once verified, you can use the discount on most events, though some exclusions may apply for premium or high-demand shows.
- 10% off most ticket purchases — applies to the majority of events on the platform
- Maximum $30 discount per order — substantial savings on higher-priced tickets
- Cannot combine with other offers — student discounts don't stack with promo codes or cash-back offers
- US verification required — currently limited to students at US institutions
The student discount is particularly valuable for group bookings or premium events where the 10% savings can add up quickly. It's worth noting that availability may vary by region, so it's always worth checking your local site for specific terms and conditions.
Group Discounts and Multi-Ticket Savings
Planning a group outing becomes more affordable with Vivid Seats' bulk purchase incentives. When you buy 10 or more tickets for the same event, you automatically receive a 10% group discount, making it perfect for corporate events, birthday parties, or just getting all your friends together for a show.
The group discount applies at checkout automatically when you meet the minimum ticket requirement. This stacks particularly well with events that are already in the budget-friendly sections, creating compound savings that make group experiences surprisingly affordable.
Some promotions also mention buying 7 tickets to get the next one free, though this appears to be a limited-time offer that varies by event and season. The key is to check for current group promotions when planning larger gatherings.
Flexible Payment Options with PayPal Pay Later
Vivid Seats understands that sometimes the perfect event comes up when your budget's already stretched. That's where PayPal Pay Later comes in, offering two flexible payment solutions that let you secure tickets now and pay over time.
- Pay in 4 — split your purchase into four equal, interest-free payments made every two weeks
- Pay Monthly — extend payments over several months for larger purchases, with interest charges applying
The Pay in 4 option is particularly smart for events that are a few weeks away, as you can spread the cost without any additional fees. For bigger splurges like premium concert tickets or season passes, the monthly payment option provides more breathing room, though you'll want to factor in the interest costs.
Seasonal Sales and Black Friday Ticket Deals
Vivid Seats participates in major annual sales events, with Black Friday and Cyber Monday offering some of the year's best ticket discounts. These sales often feature sitewide promotions that can reach 20% off or more, making it an ideal time to book events for the following year.
Past seasonal promotions have included significant discounts across all categories:
- Black Friday deals — sitewide discounts and category-specific promotions
- End-of-season sports tickets — reduced prices as seasons wind down
- Holiday event specials — Christmas shows, New Year's events, and seasonal entertainment
- Summer concert series — early bird pricing for festival and outdoor venue events
The key to maximizing seasonal savings is timing. Events announced during sale periods often carry the promotional pricing forward, while last-minute deals can offer significant discounts on events with remaining inventory.
Need Help? Contact Vivid Seats Customer Support
When you need assistance with your ticket purchase or have questions about events, Vivid Seats provides multiple ways to get help. Their customer support team is available through their website, and they maintain active social media channels for quick responses to common questions.
- Website support — comprehensive help section and contact forms for detailed inquiries
- Social media channels — Facebook, Instagram, and Twitter for quick questions and updates
- Account management — online tools for tracking orders, managing rewards, and updating preferences
- Event-specific support — assistance with venue information, seating charts, and event details
The social media channels are particularly useful for real-time updates about events, last-minute deals, and general customer service questions. Response times are typically quick, and the team can help with everything from technical issues to event recommendations.