A Chat with FamilyWire Computer Repair
What services does your business offer and what makes your business stand out from the competition?
We give you the choice of having us establish a remote connection, or setting up an appointment to come out to take care of the problem in person. Our support professionals will always be local and service driven. This offer does not include mileage.
What was the inspiration to start or run this business?
The owner is a software & IT support specialist & has heard many people ask if he knew of a company out there that can remote in & fix problems. So FamilyWire was started in response to a need that is commonly requested. If you feel like you struggle with your computer, we want to help you out!
What do you love most about your job?
I love FamilyWire because it provides a real solution to real problems at an affordable price that leaves people feeling satisfied and feeling less intimidated by their computer(s). Also, we put people with expertise to work for a company that aims to create a place where people will want to work.
What is the best reaction you’ve ever gotten from a customer?
R. Spear stated that he was very happy with the service provided, and that we were able to transfer his 2 license subscription of his anti-virus to his 2nd machine. Before using us he had been using a tech support company out of India. He stated that he would like us to routinely fix his computer.