A Chat with Bits N’ Bytes Computers
What services does your business offer and what makes your business stand out from the competition?
We’ve been serving the East Valley for over 20 years. We’re a family owned and operated business. We provide honest, reliable service without all the “Geek Speak.”
What was the inspiration to start or run this business?
It was a passion for information technology and love for customer service.
What do you love most about your job?
Helping people. When a customer brings in a computer that has some issues, but then leaves with a smile, that’s what makes it worth it.
What is the best reaction you’ve ever gotten from a customer?
90% of our business is referrals from other customers. If a customer is satisfied enough to feel comfortable recommending us, then that’s feedback in itself. It lets us know that we’re providing great customer service.