A Chat with Karen Brockington & Associates, LLC
What services does your business offer and what makes your business stand out from the competition?
We offer not just tax preparation services, but we provide tax consulting services as well as "Drop & Go" services. This allows for those busy persons to drop their forms off and we will prepare the return and call when it is complete for pick-up. We also provide rapid refund services as well.
What was the inspiration to start or run this business?
The inspiration to start this business is my love for business, and my desire to help people. I believe my ability to break down the technical terms and give people a sigh of relief that I know where they are and we can get through the mounds of paperwork together brings a sigh of relief to all.
What do you love most about your job?
I love resolving issues and problems. I love being able to provide solutions where many persons think there was none.
What is the best reaction you've ever gotten from a customer?
The best reaction that I received from a customer is when they call me and say that they my work was neatly prepared and there were no questions asked. This means to me that the time I took to prepare their taxes was well spent and the customer received what they paid for.