NASCAR Racing Experience

I gave this experience to my husband for his birthday in December. Due to the limited dates available, he chose to go in February. Getting on the grounds and into the main building was no problem. However once inside, there was nothing to tell you where to go or what to do and many people were milling about in confusion. Told him to follow a group of others to the registration desk in the back. There was definitely a lack of organization going on. After he finally got checked in and into a racing suit - which was too big, as most people's were, everyone in his group was directed into a room to watch a video and were offered water. Video over, you go outside to wait for your ride time at the tarmac. What was supposed to be 15-25 minute wait turned in to well over an hour as a couple of the cars were not running correctly. While we were waiting (It was seriously cold outside too) I decided to surprise him and purchase the video and a ball cap. It wasn't until he was getting his helmet on that he was told I did not purchase the Mario Andretti Package but had gotten the one in the stock car instead. I went back to the registration desk. I had the receipt to prove that I DID purchase the Indy car drive but they looked in their computer and they denied it vehemently, refusing to correct it onsite. I even tried to contact them later after all was said and done and never got a response. He just took it in stride and enjoyed his stock car run, which only took about 5-10 minutes once he was finally cleared after sitting in the car for over 15 minutes waiting for his "handler" to be ready. Regarding the video - don't waste your money! Instead of a flash drive, they give you an SD card only with a lot of files that do not open and only one of the actual ride. They make you look at the video before leaving to see that it works BUT - They don't tell you upfront that the card is only compatible with a PC and not a MAC. It also would not work with a USB card reader hooked up to the TV. Had to dig out an old PC laptop that I haven't used in years in order to finally watch it. There was also no way to reformat so that we could post it or watch any other way. Overall the experience could have been MUCH better. Unless you are a die hard race car fan, I would not recommend it.

Never got codes to work.

Loved it

Wonderful experience! However, the video didn't work.

I got this experience for my husband as a Christmas gift. He has always wanted to do it. He loved it and had so much fun. The only downside was how long we had to wait. I brought my toddler with us to experience it from the pit. We waited 3-4 hours before he rode. We were told to be there early but the other group was still on the track. The training wasn't as long as we thought it would be.

Great experience! Outstanding customer service!

Bought as a gift for my husband, there were zero dates available for him to redeem it. A waste of a lot of money.

it was as advertised a three hour event, but will end up to be only 5 minutes on track. Plus had to add another $54 after the discount which wiped out the special discount. Now find out the event won't occur for 4 more months. I won't fall for this again. Plus now I am inundated by Groupon "deals". Im unsubscribing