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Skin & Brow Room

Spa
1301 Cowart St., Chattanooga, TN 37402 1301 Cowart St., Chattanooga Directions
+14235095977

Deals (2)

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250
6 Tips
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Report | 2 months ago
Perfect service!!
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Report | 3 months ago
The initial visit was fine. Leslie did my lashes and she was nice and professional. The lashes did start randomly falling out within the 1st night but not enough to concern me. Before leaving the business, I made my next appointment with the technician Leslie for 2 and half weeks away ( I was going on vacation and wouldn't be in town prior for the 2 week fill in that I had paid for.) She never said anything to me at the time about it HAVING to be within 2 weeks or it being in the fine print of the Groupon I purchased (learned my lesson on reading fine print). So I show up get a sitter and drive 35-40 minutes to my appointment and the technician that I am to see, who was different from the 1st that did my lashes (leslie) says "not sure if they told you this but since Leslie is on vacation and won't be back in time for the fill in, you'll have to pay $50 to have them filled in), I was not happy that I had gotten a sitter and drove and planned for the fill in that I schedule several days in advance and not a warning or a phone call that I would have to pay and additional $50 because as this second tech stated that Leslie had been paid to my lashes and if she has to do it for her, It wouldnt be fair because she has to get paid as well and since leslie was in vacation and it was past the 2 weeks that I couldn't get the fill in I paid for on Groupon without paying extra. I called and after complaining and stating how it wasn't right, they agreed to give me a 45 min fill in but I just decided I would rather not deal with them again and next time I'd have my lashes done elsewhere.
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Report | 8 months ago
Very nice atmosphere. Staff extremely professional & proficient. Would definitely recommend!
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Report | a year ago
Always great service.
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Report | a year ago
Excellent service and the experience was even better than I expected! The technician was very knowledgeable and the ambience was very soothing. The lounge chair had memory fi and they had relaxing essential oils!!
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Report | 2 years ago
Kelby does an amazing job! My lashes look incredible every time.
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