this is the most crook "doctor" I ever got a chance to get a service from. which at the end I did not get any service.
I bought a voucher for his service on May 22nd for my father. later on I read the voucher service detail and there was not x-ray included. I contact him to see if I can get my money back, he said "no because it was up to GROUPON policies and that I needed to talk to GROUPON". I contacted GROUPON, i explained them i was visual impaired and i could not drive to this guys house to get the service. they said nothing could be done since more than three days had passed but i could gift it to a friend. they could not give me the money back"
I made multiple efforts to use the voucher. the "doctor" gave me appointments .. (no complaint in the aspect.) but his office is far from my place that public transport works only early morning and late evenings.. the last effort i made to get to his office, i called him and explained him about the bus situation. he only said "okay, are you coming?" i told him "no, because the bus service is it only early mornings and evenings", he said "Okay and hanged up". then i gave the voucher to a lady, i explained her to use before it expires. i explained her my situation, i am visual impaired i can't drive.. there was not way could ever get to this guy house to get the service i paid for because he live far from my town. she called him the same day for an appointment.he never answered..many days passed then he called her and she told him that a friend gave her a voucher that it was about to get expired. he said to her she could come to his office but she needed to pay for the service. he keep my 79$ the voucher, the status of the voucher is redeemed.
i feel Groupon fail me. i made multiple efforts to get my money back. and i explained my eye condition and why not be able to drive to this guy HOUSE to get the service i paid for and he did not let my friend use the voucher either.
Dr. Backlund was very knowledgeable. This was my first time seeing a chiropractor. I came hoping to get to the bottom of some shoulder pain I was experiencing. He took the time in my first session to explain how different areas of the body connect and the importance of that alignment. He made sure I understood what was going to happen with each adjustment before it happened so I felt comfortable. As a yoga instructor, I appreciated his understanding of the body and his explanation of the process. I would definitely recommend Jason as a chiropractor. He was also very flexible and generous with rescheduling a few of my appointments due to bad weather.
My only critique was in the space. And the way the treatment was described on Groupon. At the time I booked my sessions, the company website showed a professional office space. Dr. Backlund has since moved his practice to a home office - Which I know is very common, I just would have felt a little more comfortable arriving at the back door of a home with no signage and two big dogs greeting me, if I had known what to expect. (luckily I love dogs) But I imagine not everyone would react the same way. And unfortunately, the cleanliness of the space left a little something to be desired. Also the sessions were pretty short. My third, and final, session was only 12 minutes long.
Overall a positive experience, just a few things I wish I had known before booking.
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About This Deal
The chiropractor: Dr. Backlund graduated with a Bachelor of Science degree in Exercise Science from Minnesota State University Moorhead and graduated with a Masters of Arts degree in Exercise Physiology, ha also completed over 3000 hours in seminars specializing in Applied Kinesiology, Functional Neurology, Clinical Nutrition, Acupuncture, Sports Medicine, Rehabilitation, Soft Tissue Techniques and Emotional Energy Techniques.
What’s included: depending on option purchased
Chiropractic exam, one adjustment, and one muscle-therapy session
Chiropractic exam, three adjustments, and three therapy sessions
Promotional value expires 120 days after purchase. Amount paid never expires.Appointment required. Limit 3 per person. May be repurchased every 365 days. Limit 1 per visit. Valid only for option purchased. All goods or services must be used by the same person. 24-hour cancellation notice required. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
About Justin at Knewston Health Group
At Knewston Health Group, Doctor of Chiropractic Justin Backlund takes a holistic approach to his patients' health. He believes that disease is a manifestation of the body attempting to correct an imbalance, so rather than simply treating a patient's symptoms, he works to identify the root cause of the problem. He then works to restore balance to the mind and body through a variety of holistic treatments that range from acupressure to cold laser therapy to reflexology and massage.