I had the best experience! One of the owners did my facial. I hate I didn't catch his name😭. He was attentitive and charismatic. Everything was explained well. The spa is beautiful and relaxing. I recieved after care instructions and tips on how to apply products. I also really appreciate not being pressured to buy anything, though I did purchase a sampler kit. This was my first facial and now I'm weary to go anywhere else but I'm only visiting from Boston. 😩