An absolute joy! My therapist was so patient and amazing. I was just in town for one day and my flight left my neck and back in pain. I got stuck in traffic on my way there and they accommodated me. It was the best massage I have had in years. She confirmed all the areas I needed targeted and made sure the pressure was perfect.
The Gray is a beautiful hotel - they don’t actually have a spa though. So they set up an event space (?) with a couple of waiting couches, and rooms. The “spa” is run by a 3rd party. Everything is through them. The massage room was an empty room with massage tables, and surprisingly, some plastic chairs to put your belongings on and nothing else. It was all so sterile. White, bright ceiling lights (kind of like an office), not even a bamboo plant or some vibe. It had little portable speaker for mood.
The massage was great, that’s why I wouldn’t knock it any more stars. The therapists were great and personable, you can tell they’re professionals and know their stuff. For a higher-end hotel “spa” it was very underwhelming, if not disappointing. But it was clean and professional which is what’s important.
Similar to what the previous reviewer said, it was an improvised setup with a massage table in an empty room as there is no UpGray'd Spa yet, but it didn't bother me as most people have their eyes closed during a massage anyway. The price is unbeatable and the massage was good quality.
Note that this massage is provided by Windy City Massages who travel to Kimpton's premises, so you actually have to call the massage company to book, not the Kimpton Hotel.
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About This Deal
Must be 18 or older
Promotional value expires 120 days after purchase. Amount paid never expires.Must be 18 or older Appointment required. Mandatory 20% service charge on full value of services will be due upon checkout. Valid only for option purchased. Merchant's standard cancellation policy applies (any fees not to exceed Groupon price). All goods or services must be used by the same person. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. Offer is not eligible for our promo codes or other discounts.Learn about Strike-Through Pricing and Savings
About UpGray’d Spa Rooms
UpGray’d Spa Rooms at the Kimpton Gray Hotel offers beauty services to hotel guests and clients who need relaxation. They offer massages, facials, chemical peels, and other popular treatments. Besides that, customers can expect a friendly and light atmosphere.