Country Inn & Suites by Radisson, Columbus Airport, OH

RUN!!! Try the ones next door! This hotel looks nothing like the pictures, it was soooo dirty. The lobby and hallways smelled like pot and our first room smelled of animal urine. They went to give us another room and the 2nd one they tried didn't have working air conditioning. The third room didn't smell much better and someone had stuck air fresheners in the vents. There was hair everywhere and stains on the sheets. ALL the carpet need ripped up. I asked about a refund and they said I would have to wait till the next day, by that time I figured it wouldn't happen since I paid through a booking site. I went next door and booked a decent room for 20 dollars more. I basically paid NOT to stay there. They shouldn't charge that much for such a gross place or at least pay a housekeeper. Wish I had got better pictures but I just wanted out! Staff was friendly, only good thing I can say.

Great location The staff are all customer focused, accomodsting. There are several fast food restaurants near. Hotel is decent for the price. Clean pool, decent hot breakfast. Front desk clerk, Ky, is very professional, pleasant, nice attitude, customer focused. She welcomed us on arrival, and has made our stay here very pleasant. Shout out to Ky! __

Renovating, but thats not the problem This hotel is in the middle of a renovation, but I don't think that is the problem. We spent 5 nights here. When we first entered our musty room, we noticed something was wrong with the bed. The staff had made the bed, but didn't bother to remove the shipping plastic around the mattress. I informed the front desk and they said I should go ahead and strip the bed, cut the plastic off and remake the bed. Never being offered by the hotel to correct this silly mistake. I received a text message welcoming me and let me know they would change the towels every 3 days. I had to ask the front desk for new towels on the 4th day. The hot breakfast was the same all 5 days. The health dept. came by on the 3rd day and told them their refrigerator wasn't cold enough, they removed all the items and put up a sign. The next day, the sign was still there, but the milk and yogurt was back in there, same thing for the next day as well. So the dairy items were being held at an unsafe temperature for days. The bread items were not replenished, I only saw danish pastry once, usually just a few sad slices of bread. No fruit or granola. Also, the parking was horrible, no one enforced the handicap parking, messes on the front porch area were there for days and the front desk was never staffed. Always had to call out several times. We often travel to Columbus for conventions, and will never stay at this hotel again.

We stayed at this hotel because it was close to convention center Staff was wonderful, room had a microwave, big TV, all amenities, free full hot breakfast, swimming pool Hotel is being upgraded and 15 minutes from downtown Columbus Clean bathroom, new serta mattresses, close to fast food and gas stations

Great mix of economy and higher-end hotels I loved this hotel - it's a great mix of economy hotel and higher-end hotels for a good price. They allow pets, which is the main reason why I picked this location. It's close enough to downtown while not being part of all that busyness. The entrance is through a McDonald's parking lot, which was a little weird, but there are a lot of places to eat nearby. It's a short drive to some big shopping centers. The breakfast was good (I mean, they have waffle makers - that's always a win in my book). There's a pool as well, although I didn't visit it. I stayed in a King suite, and it was great having a couch to lounge on as well as a table to work at. The internet was reliable and included with the room. The rooms have central air, too, so it was great to not have a loud unit by the window to rattle all night like you'd get at an average hotel. Other than the weird entrance, the only other thing I didn't like was the size of the towels. They were small and thinner than I've had at other hotels. I will definitely stay at this location again, and I like this brand overall.