The Manhattan at Times Square

Very happy stay The room was very good, the beds very comfortable, the location is excellent and safe. I recommend checking the food places right behind the hotel, Angelina and another pizza place, very cheap. Some good souvenir shops around, too. We were lucky to have the receptionist Senka Ana, super sweet and polite person. The other colleagues can learn the job from her. Thank you, Senka!

STEER CLEAR I was REALLY hoping I wouldn't have to do this, but they've left me no other choice. My Fiancé and I stayed here for his birthday weekend, May 3-7th. The room is *REALLY* outdated, it smelled of mildew, *NONE* of the power outlets worked, except for the one in the bathroom, so we had to charge our phones one at a time. My Fiancé asked for a simple band aid for a blister I had and they kept telling him they didn't keep those on hand, despite the fact that it's a Cintas First Aid box and he literally WORKS for Cintas and knows what is required, BY LAW, to be kept on hand by hotels. On the day we left to fly back to our home state of Texas, he realized he left some shirts in the hotel closet. I immediately contacted the hotel and was told they had them. They said if I emailed them a shipping label, they would mail them back to us. I was given an email address and within 24 hours, I sent them a label. I then checked the status of the shipping every day for 3 days, and contacted the hotel when I noticed it hadn't updated. They told me they didn't know where the box was, and that none of the THREE PEOPLE that work in the lost/found/mailroom and known what happened to it. Here we are almost 3 weeks later, the tracking STILL hasn't updated and we STILL have not gotten the box. Now they are dodging my calls and are refusing to help me.

Best location ever Best location ever. We paid extra for the queen beds on the renovated floor and it was really really nice. The location is so central. Walking distance to all the broadway theatres and to Times Square and Central Park. I would definitely stay there again. The staff was extremely helpful and friendly. Everything was clean.

Senka Ana was amazing! It was a wonderful stay. Manhattan Times Square hotel has amazing location, few steps away from Central Park, all good restaurants, next door show with George Clooney and front desk staff was amazing, especially Senka Ana, She was accommodating and considerate to our concerns and requests.

Great service Senka Anna at the front desk was very patient, sweet and professional! Will stay again if in nyc Stayed on the 22nd floor in one of the newer rooms. Great view of the skyline. Beautifully done decor and updated bathroom. Love the coffee maker touch!