Wyndham Lake Buena Vista Disney Springs® Resort Area

Disappointing Stay My Disappointing Stay at Wyndham Lake Buena VistaMy recent stay at the Wyndham Lake Buena Vista was, unfortunately, one of the most disappointing hotel experiences I've ever had. After a long drive from Philadelphia to Florida, my wife and I were initially greeted with a warm welcome, which gave us a positive first impression. However, this quickly deteriorated.Upon arrival, the two desk clerks informed us that the only room available for early check-in was next to the elevator. They even advised against it, noting it wasn't ideal for light sleepers. Appreciating their honesty, I opted to wait for a better room. We spent a few hours at Disney Springs, and were later notified that our room was ready. However, we were dismayed to find that it was, in fact, the room next to the elevator – and not the lake view room we had paid extra for.Exhausted from our journey, we decided to unpack, hoping the noise wouldn't be too disruptive. Unfortunately, the noise was awful. When I contacted guest services, they offered to move us, but we were simply too tired to relocate that evening.The next day, I checked past reservations and the hotel website, and found that there was a significant price difference (around $20 per night) between a lake view king room and a standard view. To add insult to injury, the hotel staff insisted that the parking lot view we had was considered a "lake view," which was simply untrue.The situation worsened when, with only one day left in our stay, the hotel called to offer us a lake view room – after we had already settled in and I had invested in soundproof earplugs to cope with the noise. This offer was not only poorly timed but also highlighted the hotel's lack of attention to our initial request and the issues we had already raised.While the hotel appeared to be well-maintained and the rooms were nice (if you get the room you actually booked), the series of errors, misrepresentations, and poor handling of our concerns made this one of the worst hotel stays of my life. I will not be staying at the Wyndham Lake Buena Vista again.

Great Hotel Great resort and amenities! I have stayed here multiple times and they are always able to accommodate me to check in early. Especially love the shuttles to the theme parks. This hotel is great and in close proximity to the parks making it super convenient.

Wyndham stay. Overall, the stay was great. People are friendly. The pool is nice, a little cold but nice. I did request an upper-level floor and was not accommodated. I also did not get Wyndham rewards good bag. Parking is pricey for a weeklong stay. Otherwise, all things were good.

Hotel needs some help Hotel rooms are dated and run down, front desk not helpful at all in room assignments or requests- lack customer service skills. Agree with stay away from elevator shaft rooms. Even with status the front desk assigned this room requested to move. Location is great across from disney springs. Pool is ok, just no real vibe. Bar is slow service and dos is marginal. Hotel could use a remodel and some training for its employees.

Great for a family vacation My daughter and I stayed here for a few nights in April. The location was great! We walked to Disney Springs each evening in only five minutes and there’s a sky walk so you don’t have to cross busy roads. The room was comfy, quiet and well appointed. We loved the pool area. There was plenty of seating and the food and drinks from the Oasis restaurant were really good. If you wish to go to Disney, they have a shuttle service. The lobby area has Joffrey’s coffee and a place to buy drinks and snacks. The breakfast buffet was delicious! Lots of food. We will stay here again next year.