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Phoenix

Hilton Phoenix Tapatio Cliffs Resort

Phoenix, Arizona United States of America

Hilton Phoenix Tapatio Cliffs Resort
3.9
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Property Location
A stay at Hilton Phoenix Tapatio Cliffs Resort places you in the heart of Phoenix, within a 15-minute drive of Musical Instrument Museum and Grand Canyon University. This family-friendly resort is 9.3 mi (15 km) from Phoenix Art Museum and 10.1 mi (16.2 km) from Children's Museum of Phoenix.

Rooms
Make yourself at home in one of the 584 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies or patios. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor swimming pools or 7 hot tubs. Additional features at this Mediterranean resort include wireless internet access (surcharge), concierge services, and gift shops/newsstands.

Dining
Grab a bite at Different Pointe of View, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. To-go breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Phoenix? This resort has 16000 square feet (1486 square meters) of space consisting of a conference center and 36 meeting rooms. Free valet parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
mcarthurs2013
|1 review
Best Hilton experience in quite a while and all around amazing facility and staff! This was the best Hilton property I've stayed at in the continental United States. We checked in and went to the room after a long flight. It was spacious and airy and the environmental controls were very responsive. The next morning, we went to breakfast and because of the layout of the property, we called for a shuttle and it came quickly. Breakfast at one of the on-site restaurants was well setup. Buffet included Hot and cold offerings and was very tasty. Throughout the weekend, getting around the property was always a quick contact or staff already swinging by with a shuttle. We didn't get to visit all of the pools, but the sunset pool, near our suite was beautiful and refreshing. There isn't a single thing that we found lacking. All in all, it was a great trip and a location that I would recommend to anyone traveling to the area. We have stayed at quite a few Hilton properties in the past and this one is top of the list.
Compass07635705463
|1 review
Awesome stay and experience Love staying here with family whenever we get the chance to get away... Braden and Robbie at the front desk were great during check in and check out. Sarah and Gabriel the pool servers we're excellent, I didn't get the bartenders name but she was great as well.. Kedijah and Andrew and the nice lady working the omelet station at breakfast were 5 star. We always have a great stay and experience at Tapatio.
alexper6969
|1 review
Very Poor Experience Very poor experience. First, both the facilities and rooms are very outdated and not too clean, this property has not had an update in at least 20 years. One day my room was never cleaned. Most of the employees are not friendly and in fact rude, they act as if they are doing you a favor. I think they have a personnel shortage. It is a large property, thus they have carts to drive you around, however, they either don't answer the phone to have them send you a cart, and when they do the cart never arrives. On my check-out date since I had luggage, I called three times, and they kept telling me five minutes. After my third call, they again said five minute, and I told them that this is the same thing they said 15 minutes ago, an the lady hung up on me. I am a Hilton Diamon member and I travel very often for business and pleasure, and in over 40 years, I have never had a hotel employee hang up the phone on me. At the end I had to walk to the lobby to check out, as the cart never came. This is extremely rude and unprofessional. Also, for such a large property, the meal options are very limited and not that good. My recommendation, stay someplace else. This property should not have the Hilton name, as it more of a motel environment.
AnnaConn
|1 review
Wonderful experience. Would return without hesitation. Wonderful experience. Check in was informative, smooth & quick. The room (K suite) was spacious, well appointed & clean. The toiletry products were very nice. Resort amenities were great (multiple pools, hot tubs, bike usage) plus MANY hiking trails accessible from property. Staff were extremely responsive and respectful.
681MeganS
|1 review
Good hotel for a family This resort would be very fun for a family or for a corporate trip. The service is impeccable, and I love the outdoor landscaping and the pools. The only thing that was a drawback was that the bathrooms were quite outdated in the rooms. This could be a five star resort if they updated the tubs and showers and the decor too.

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