Quality Inn Downtown - near Market Square

not worth the money got there 11.30pm..was tired it was near freeway, 84..for 1 bed 1 person, the person had to use his key to let me in, room was nothing fancy bed felt worn out, the top lock was broken used deadbolt, slept had travel 12 hours, woke up at 4am to use bathroom turn lights saw ants in bathroom, then morning saw roaches on sink, told the indian woman at the desk while leaving, she didnt say nothing, like no big deal, never will i stay at quality inn period..not worth the money,

Pleasantly surprised, room was clean and comfortable, We were pleasantly surprised, after we read some of the unfavorable reviews, we hesitated to book this location, but we decided contact Choice hotel on social media, I made them aware of my concerns, They assured me my 3 day stay would be exceptional. We decided to book ,when we arrived and were checked in by Mr, Rick, very nice and helpful. Our room was alright, a bit old, and somethings were worn, but over all clean and comfortable. There was a stained couch without legs, a broken lamp in the corner, the smoke alarms probably need to be replaced, the front door friend was bent, the A/C worked good, a bit musty, I turned the off A/C, sprayed Lysol into the A/C vent then turned it back on, seemed to make it better. The room had a small fridge, microwave, a one cup coffee pot, (we bought our own small 4 cup pot, coffee, creamer, and stevia) Overall it was a good stay, the area was minutes from the Market square, and about a mile from the river walk San Antonio. We would stay there again.

Worst experience Worst hotel, Filthy room, poor quality service. Indian lodges are better. No place to keep bags. Pillows, bed, towels also in bad condition. Totally disappointed Not worth for money. Location is also not good.

BEDBUGS and dirty rooms I would never recommend this place to anyone. We stayed 3 nights, 10/12/23-10/15/23. The rooms are not as pictured, they are old and dirty. My father-in-law was covered in bug bites from bedbugs. We notified staff who stated they will notify owners and give a refund but that never happened. We even sent pictures as proof. The hotel is near a train tracks and you can hear trains passing all day and night. The room was old and dingy smelling. There was splatters of what looked like blood on the walls. Just an overall terrible place to stay. I have never stayed at a Quality Inn before this, and I will never again step foot in this hotel or other Quality Inns. Just a terrible, dirty hotel.

Poor service unethical staff I booked a room for 2/20/21 and arrived after a 7hr drive checked in went to room where I found the door wide open. I was in my room maybe an hour and a half when the desk clerk/ manager knocked on my door I answered it and she proceeded to accuse me of smoking in the room I assured her that I had not. In fact I could not I do smoke but my cigarettes and lighter was in my truck. Very rudely she says I'll review the camera I'm like okay. And thought to my self what's that going to Intel unless you have cameras in the room in which case it will show otherwise. She left returned a few moments later. And said well I can smell it told me she smoked and could smell it. I said well maybe your smelling it off your clothing. Then I was told I had to leave I asked what about by rental fee she the preceeded to tell me that I wasn't going to receive that back and that she could bill me a 150.00 for a smoking fee well with no other choice I politely left. Then I called there corporate office and filed a report with them and they promised me they'd be in contact with the general manager. Cause upon contacting corporate. I learned that I had been billed a 100.00 fee for something I didn't do. And that they intended to see I get refunded. Also the rooms look nothing like is showed online dirty and had musky smell to it. If your planing to to book a room in San Antonio TX near down town I would recommend not staying at the Quality Inn on South Frio St.