Peckforton Castle

Never again The grounds and building were lovely Receptionist lady was warm and friendly and that’s where it ends The room was miles away, small and dark. A loud buzzing noise all night kept us awake The bathroom was dirty and tired. We did book into the Brasserie but changed our mind once we saw the menu and visited The Shady Pub down the road, much better Breakfast was awful. Breakfast already plated up so everything was rubbery but young lads who waited on were great We did enjoy our woodland walk though but wouldn’t stay again. It is basically a venue for weddings and not enough attention paid to overnight guest stays

Disappointing and below par. Amazing location, Room 106 fell well below our expectations we were hoping for after the hype of their website. Carpet showed thick dust where the vacuum cleaner had missed. The bath panel was rotten along it's length where it joined the tiled floor and mouldy along the top where it joined the rim of the bath. The period furniture was in poor condition and four screws were sticking out of the wall above the bedhead. The inside of the bath had hard material stuck to the base. Dinner was expensive and underwhelming and breakfast poor. The addition of a service charge on already inflated charges unless challenged was the final straw. An email of complaint has been totally ignored by the management, this appears to be the norm according to other reviews.

A fabulous, high quality experience We had afternoon tea ten dinner and an overnight stay. This was perfect in every way. Just ignore the comments from the negative nellies on here: runny jam and tasteless scones __. We also had steak for dinner that was perfectly cooked and a beautiful cut. Our bedroom was bright and spacious. Overall, this is a great venue with high quality standards in all areas, you really should give it a try.

The Brasserie experience. Checked into Peckforton Castle today, which was a gift from our son for my husband’s birthday last year. Upon arriving the hotel itself is very impressive. Staff at check in was very good. Room is small although we had upgraded. Only a wardrobe to hangs things in no drawer space at all. All staff very friendly and professional and nothing is too much trouble. Bar staff outside excellent. Must also mention Scott who has dealt with a few issues. Unfortunately, we went for a meal in The Brasserie tonight and have left feeling disappointed. My husbands steak meal was fine but my sirloin steak I sent back as it wasn’t very good, it was replaced straight away. Unfortunately, the second steak wasn’t very good either. When the young waitress asked if everything was alright, my husband and I said no and pointed out about the two steaks. To my surprise, the young waitress then proceeded to tell me the difference between my Sirlon steak and my husband’s Rib Eye. How insulting, at my age I have had enough steaks to know what is the difference is. I ended up walking out of the restaurant and speaking to the very nice lady at Reception and explaining the reason I had left. And, I also realise you get what you pay for depending on where you eat. This is not what I expected at Peckforton Castle.

BASIC FOOD with POOR SERVICE We went for lunch yesterday a second time in six months. The afternoon Tea was awful, ive had better in Morrisons cafe. stale cheap produce, poor quality & very small portion…. The lunch menu offered a better choice at similar cost. The service was Abysmal, obvs very short staffed & the lady serving was nothing short of RUDE to every table…. We were all made to feel like an inconvenience. That said there was a nice young chap who was helpful The castle is stunning & well kept, we loved the little herb garden & animal houses dotted about the grounds! Also there was no baby changing facilities despite asking in advance & being assured there was. Overall its nice for a walk & drink on a sunny day But 100% dont waste time in restaurant - go to a country pub in area & get decent food