La Quinta Inn & Suites by Wyndham Lindale

Excellent stay! We had a great stay! Front desk staff, the breakfast hostess, and the housekeeping staff were all very friendly and helpful and greeted us each day. The rooms were nice and clean, the beds were really comfortable, and breakfast was perfect. We had an amazing stay. People need to understand that it’s hot outside and will cause humidity inside a building which will cause a musty smell. And this happens all over not just this hotel. So do not blame the staff. They are wonderful.

Can't believe how far downhill this hotel has gone Our first stay at the LaQuinta in Lindale, TX, was in December of 2021, and I can’t believe this is even the same hotel that I wrote such a glowing review for afterward. We travel back and forth, 2 or 3 times a year, from Mississippi to Colorado, so I’m totally on the look-out for go-to hotels on the trip. I originally thought I’d found just that in this LaQuinta, but unfortunately, I fully and finally decided otherwise. We’ve stayed here 5 or 6 times now and each time it seems to get a little worse. This current stay reminded me of the reasons why on our previous trip we’d switched to the newer/nicer Comfort Suites right next door. Honestly, I booked this LaQuinta this time because it was a good price, but sometimes it’s just not worth it to save a few bucks. We spent a very unpleasant night there last night. First, I’ll say that Susan at the front desk when we checked in was pleasant and helpful. She tried. We were given room Room 219, and immediately after exiting the elevator on the 2nd floor my husband commented on how musty the hallway smelled. So I guess we shouldn’t have been surprised when we saw a dehumidifier running in the hallway right outside the room next to ours. As soon as we entered the room the musty smell was even stronger. I kicked off my sandals and I swear, the carpeting was damp under my feet. I picked up the phone and called the front desk - the phone itself was very gross with what looked like mildew on it. I was a little disappointed that the front desk had no idea why there was a dehumidifier in the hallway or if anything out of the ordinary had happened up there. Shouldn’t they be aware of any and all maintenance situations regarding the rooms they’re assigning to people? But Susan immediately offered 2 different rooms and said we should look at them to see which one we wanted. Sounded promising. First I went into Room 315…still a musty smell, but not quite as bad as Room 219. (The 3rd floor hallway itself had less of an odor.) I thought I’d check out Room 303, the other room offered, since it was at the gar end of the hallway so I thought maybe I’d have even better luck there. Well, that room had a different smell - a little like ammonia. I don't want to say urine, but it was yucky in another way. And oh yeah, there was a bug (a live and moving earwig) in the bathtub. I’m thinking this place just has a problem with moisture! So we chose Room 315, the lesser of 2 evils and once we got in and settled it was obvious that we just weren't going to get a nice clean, fresh-smelling, pleasant room at this hotel. I don't think they exist. Everything about this room, and it seems every other room, is old and tired. And honestly, a little bit yucky. The entire make-up can be best described as sloppy. What do you think of the washcloth hanging in the bathroom? Pretty classy. And there was a lightbulb burnt out in a lamp. Maybe not a big deal, but really, no excuse for something like that. The toilet, which was old and wobbley, would either run non-stop when you flushed it or simply not flush. The breakfast choices are still disappointing, and I'm done writing it off to Covid. Plenty of other hotels do better. I notice in reading other recent reviews that some people still rave about this place, and I really don't get it. I can't imagine what they're comparing this hotel to. But I also see that there are definitely others who are saying pretty much the same things I am. It’s a shame because the location is perfect and I do prefer to consistently stay at the same hotels on our frequent trips.

Excellent stay on my journey. On my trip across the southwest, La Quinta Inn & Suites was an excellent choice for my overnight stay. The hotel location was very convenient and, in an area, where I felt safe. The reception and ambiance were very welcoming.

Nice budget option but tired condition. Great staff but the place is looking very tired. Price is good so may just be a trade off. We have been coming here for years on our cross country trips. We are thinking about looking at another place for the next trip but we have been fans of this place for years.

awesome Very nice and clean and front desk customer service was awesome. i would recommend for anyone. breakfast was also great. they also allow pets. the rooms are spacious, and restroom was clean and roomy. I will stay again. they also have a nice pet area.