The Collective Paper Factory

Decent hotel; be aware of resort fee The room was fine. We were able to open a window a few inches which was nice. Be aware that they have a resort fee and are not willing to waive or decrease it. Location good for access to Astoria, LIC, Sunnyside, Woodside. Would stay there again.

Average Hotel l- Nothing Special The pillows in the room were inferior. The 36th street metro station near by is NOT wheelchair accessible. If you have heavy luggage, you will need to go to the Queen's Plaza station. I found an street accessible elevator, however, to get to the subway tracks, you will need to go down the stairs. I was fortune to have a family member help me drop-off my luggage at the hotel prior to checking into the hotel. Some of the hotel staff are helpful. I think the hotel may want to offer assistance to the 36th street subway station if you have heavy luggage. I've looked at my receipt and I paid an extra $53.39 in hotel taxes, fees, etc. on top of the room rate per NIGHT. One of the taxes called Javits Center tax pays for the Jacob K. Javits Convention Center ($14.14 per night, which is inclusive of the $53.39 cost I mentioned. As a tourist person, it should be NOT be my responsibility to help pay for the convention center! Overall, the hotel was quite. I couldn't get a late check-out which is 12 noon. Regular check-out is 11 a.m. I ended up storing my luggage at the reception desk. I doubt I will use this hotel again. Hopefully, there is a hotel elsewhere that doesn't charge all those fees - maybe, in New Jersey???

Nice rooms with cranky beds. It has a very different and interesting settings. I stayed there with my wife for 2 nights. They dnt have any room service and no restaurant or bar is available. Setting of the rooms were interesting and was comfortable stay though. However beds were bit cranky and you can hear your neighbors, also from the above i recon, coz i couldn't figure out where the sound was coming from. Yes, beds were clean, ac was working fine, bathrooms are good. You can enjoy your stay for couple of days not long stay though.

Got the job done The property just gets the job done. Check-In was smooth. Although, the staff isn’t that hospitable and look like they could care less if they worked there or the Harley Davidson dealership up the block. The A/C worked fine and the shower was hot. Very small room, but as I said, it got the job done. The blanket was very light and pillows felt super soft. The bed was incredibly uncomfortable and felt like a pallet with with a napkin as the bed. At 6:00am, the fire alarm went off and everyone had to evacuate the building. 25 mins later, the fire department let us back in but the staff had no explanation as to what happen. I wouldn’t stay here again, but getting the job done (bed to sleep, shower to get ready) was all I cared for.

Choose literally ANY other hotel than this one! Whomever decorated the place should be fired. The satisfaction survey asked how I slept. Well, put it this way – I’ve slept on Ikea college dorm futons that were more comfortable and the pillows may have been borrowed from the local Salvation Army. Plus, we asked for a “quiet room”(which the front desk acknowledged at check-in), so they selected the one which was located next to one of the building’s two elevators, with one of the building’s three soda vending machines located directly outside our door. AND, to make it even better, there was this incessantly loud banging sound that resembled something similar to an old building’s boiler trying to start in the winter. And the banging was constant – 24/7. So, no… we didn’t sleep. There was no workspace in the room. At all. Next to the very uncomfortable bed was a light that wouldn't stay upright no matter what we did. At the very foot of the bed was a non-smart TV that stuck out of this god-awful ugly credenza that had so much dirt and dust on it we didn't even want to touch it. So that meant that the ONLY way to watch TV was you had the be lying in bed. That was your only option. But remember – the pillows sucked, so that was not exactly comfortable whatsoever. We asked for additional pillows to try and solve that dilemma and the staff made it seem like we were asking them to donate a kidney. There was a very small metal breakfast table, which was nice. And to complete the room, there was a chest of drawers that I assume they are calling "reclaimed", which is a fancy word for exactly what this looked like: They trolled the streets of New York and found it next to a dumpster. There was so much dirt (not dust...dirt) under the edges of the platform bed (…and around the edges of the room and under the curtains!), I cringed. The window ledge had clearly not been wiped down in weeks. And the curtains... oh god, the curtains. I don't even want to guess when the last time those were cleaned. There is a very obvious reason most hotels do not have heavy floor-to-ceiling curtains. It’s because they are absolute magnets for dust, dead skin cells, dandruff, and god knows what else. The sunlight streaming through the large windows was lovely, but it was just horrific to then draw the curtains and see exactly how incredibly dirty the curtains were. It made the entire room feel that much filthier. Here’s what The Paper Factory considers to be a “Kitchenette”. An entire wall of EMPTY cabinets. A sink. A Keurig coffee machine. A mini fridge. A mini-microwave small enough it could have fit in my backpack. Two plastic plates. Two plastic bowls. And two sets of silverware. Period. No coffee mugs. No glasses. No wine glasses. No paper towel holder. No stove top. No toaster (or toaster oven). No blender. No waffle maker. No air fryer. No slow cooker. No can opener. Not even a damn corkscrew! And they allow people to stay in this hotel for up to 29 nights? We actually ended up just ordering essentials off of Amazon because The Paper Factory failed to meet our expectations for a Kitchenette. I am still bewildered by what, exactly, they expected anyone to put in the full wall of cabinets? Truly – I would love to know. If you are wanting hot water (perhaps for, I don't know...a shower?), you had better get comfortable beforehand. We actually timed it one morning. It took from 6:03am-6:17am to finally get WARM water… not even HOT water. The hotel is NOT ADA accessible. The “elevator” at the entrance was "under maintenance" the entire time we were there, and the "maintenance" sign had so much dust/dirt on it, it looked like it had been there FOREVER. From the pictures on Yelp, it appears this has been broken since at least October 2019. BTW - One of the towels they gave us had the word "FRANKLIN" written on it in black sharpie marker.... and it looked like it had been there a while (several washings). Do they get their towels used? WHAT IS UP WITH THAT?? Now let’s discuss the $23 per day facility fee: Gym? HA. It is not 24-hours. It’s only open from 6am-10pm. Business center... nope. “Business center” means they provide you with an email address where they will print stuff for you. Who needs local and long-distance calls in 2023 when literally everyone has a cell phone? Wi-fi was incredibly slow. Like 1999 slow. In-room coffee... here's the fun part about that: you only get coffee (K-pods) **IF** you REQUEST housekeeping service, otherwise, you do not get coffee. And when you do, they want to know **EXACTLY** what you want (regular, decaf, tea) and they only give you two K-pods. Hope you aren't pulling an all-nighter or something. Bottled & Flavored Water. Seriously - we never ever saw this our entire time. You would think this would have at least been in our room when we checked in. Nope! Luggage storage... ok... but for what? Daily newspaper... never saw it once our whole stay. If every guest is paying this $23 "facility fee", then you would think they would have a newspaper delivered to every single occupied room every morning, right? Nope. Never happened. Oh! And the restaurant that is supposed to be located in the hotel was supposedly “under construction”. We were there six nights. There was no construction going on. It was just abandoned. I will tell you that the A/C in our room worked great. Like meat-locker level great. Bring a parka. Your choices were A/C on=meat-locker or A/C off=hot. We chose meat-locker. In fact, we requested another blanket, which again, got us the “you’re dead to me” look from the housekeeping person.