Sears Auto Center

Retail
4615 GLENWOOD, RALEIGH, NC 27612 4615 GLENWOOD, RALEIGH Directions
Today 10:00 AM - 5:00 PM Closed All Hours
+19195105328
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76% of 58 customers recommended

Deals (2)

About this Business

  • Hours
    Sun
    10:00 AM - 5:00 PM
    Mon-Sat
    8:00 AM - 7:00 PM

Tips

250
20 Tips
Verified
Report | 19 days ago
Went in last week with no appointment with about 2 hours until closing and had a wonderful experience. I got an oil change, tire rotation, and alignment done in less than 2 hours right before Thanksgiving! The man who helped me, his name was Chris was extremely kind and helpful as this was my first time using a Groupon. Sears definitely has an amazing employee in him and I'll definitely be back.
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Report | 4 months ago
I was there for over two hours for an oil change! I got an a appointment for 5pm and didn't leave into past 7pm. Apparently the girl forgot to let me know my car was ready. I'm not very impressed
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Report | 5 months ago
Great customer service! Always very friendly and courteous. They explain any recommendations they have for your vehicle, are happy to answer any questions and are not pushy to sell.
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Report | 6 months ago
Used this center for an oil change and a week later I had a serious oil leak which was only discovered when I went to have my tires balanced and rotated. Took it to a mechanic and turns out one of the oil seals was going and they did not catch it during the oil change (which I am told they should have). Also disappointed by the customer service experience - I called ahead for an appointment and was told they were not busy so just come in. But when I got there I ended up in a line and had to wait close to 2 hours for the oil change to be completed. I had to call a friend to come and get me so I could run my other errands in the meantime. Overall I will not be using this particular service center again (Sears at Triangle Mall). I have used Sears in the past and did not have these problems but I will not be returning to this branch and cannot recommend it to anyone else based on my experience.
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Report | 6 months ago
Wait was longer than i was told - 3 hrs vs 1 hr, but work was adequate and complete.
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Report | 8 months ago
Kelvin was truly awesome. They were very friendly and efficient. And went above and beyond. Thank you all.
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Report | 8 months ago
service was prompt. service personnel were friendly and professional. comfortable, clean waiting area.
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Report | 9 months ago
Bad service ... cost will be added at end of service disposal fee .. and a shop fee take them 2 hrs
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Report | 10 months ago
The people were very polite and quick
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Report | 10 months ago
Horrible service. They didn't include a fluid top off, were an hour late for my appointment, and charged me an extra 25 dollars in hidden fees. You're better off going to Walmart.
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Sears Auto Center

Sun
10:00 AM - 5:00 PM
Mon-Sat
8:00 AM - 7:00 PM
Groupon has verified that the customer actually visited Sears Auto Center.