Vince Offer Offers

Q&A with Vince

How do I use my Vince offer?

Select your Vince deal and follow the instructions. Once you find the items you like from the collection, add them to your bag. Rather than proceeding to the checkout, view your bag and then you can enter your code in the box provided if you discount hasn’t already been applied.

Is there a Vince size guide?

To make sure you get the perfect fit on the items you love, just head to an individual product page, and select the Size Guide located next to the size options. This gives you a break down of all you need to know.

What is the Vince returns policy?

To return an item, just head to the Returns page, enter your details and Vince will help you with the rest. All items must be unworn, unwashed, and unused with any original tags still attached.

What are the shipping costs from Vince?

All orders from Vince come with free shipping! Just add your items to the cart, select standard delivery and there will be no extra fee. If you want items to arrive quickly for an event or occasion, you can instead opt for Overnight shipping at $20.

Can I track my order from Vince?

Standard shipping usually takes between 3-7 business days, but if you want to keep an eye on it in that time, just log into your account to see the status of your order. If you didn’t make an account, you will need to contact customer service to check the status.

Connecting with Vince

Call: 800 960 2231

Email: clientservices@vince.com

Contact form: fill in online

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