I am EXTREMELY disappointed in the service provided. I signed up for a 26 wk subscription two months ago. My subscription was online & Sunday delivery service. While my paper delivery started immediately I cannot access my online subscription. Now, I haven't received my last Sunday delivery. Horrible service STILL trying to reach a live person at customer service. No response to emails
I still have not received the paper or online access info.
I can't access online and when I try to view the voucher on Groupon it says Groupon is unavailable and that's been the case since I bought this. If I don't get access in the next couple of days, I will contest the charge on my cc. Don't buy this!
I bought this Groupon 6 days ago and so far, no newspaper, no online access and not even a confirmation of my purchase.
5 weeks since we purchased the subscription and still no News and Observer
Decided to support my local newspaper by getting this deal... They sent me to collection agency even though the subscription expired and I NEVER renewed for a new one. No wonder local newspapers are going bankrupt. With these predatory tactics in the hopes of gaining more subscribers. Save the headache and money and get your news online.
I was not able to link in with the Bee for final details for subscription. Please help