A Chat with SmartFix
What services does your business offer and what makes your business stand out from the competition?
SmartFix is the leading smartphone-repair company in the Washington, DC; Maryland; and Virginia area. Our technicians are expertly trained with state-of-the-art equipment and fix more than 2,000 phones a month. We will repair your broken iPhone, Samsung device, iPad, tablet, and more with ease and efficiency.
What was the inspiration to start or run this business?
We wanted to start a business that emphasized service and efficiency. We believe in doing repairs the right way: no shortcuts, no excuses.
What do you love most about your job?
We love seeing satisfied smiles after handing back a perfectly repaired phone.
What is the best reaction you've ever gotten from a customer?
We had a customer who was in a time crunch. She had just shattered her phone and was expecting a very important call. SmartFix handed her a perfectly repaired phone in 20 minutes, so she returned with a hug and Starbucks.