Carpet Green Clean

Local
1521 Ballad Court, Concord, CA 94521 1521 Ballad Court, Concord Directions
+19254353305
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28% of 80 customers recommended

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250
51 Tips
Verified
Report | 11 months ago
(Buyers bewar.. save your money and read reviews first) Carpet Green Clean did a horrible job, you are better off buying your own carpet cleaner, and cleaning your own carpets yourself. The Groupon was for two rooms and a hallway, soon as they started to clean my bedroom, I turn my back for a few seconds to feed my baby, and they were already heading towards the livingroom to start cleaning, I found that unusual but figured they were the professionals and knew what they were doing (Not). After about 10min they started head towards my front door, I guess they were done because they never said anything to me. By the time I had the chance to look over my apartment they jumped in their van and left, they completely skipped over more then half my carpet without cleaning it, and my carpets looked and smelled like they vacuumed it up with pure water. The job was very rushed, poor quality, dirt/stains hadn't been removed, and my carpest look exactly the same as it did before. I am beyond disappointed with Carpet Green Clean and their unprofessional carpet cleaning company. I end up having to purchased my own carpet cleaner, and clean my own carpets myself.
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Report | a year ago
Had guy come out to clean carpets but was trying to up sell me to a "shampoo" said that steam cleaning wouldn't make carpet clean. Had them steam clean it anyways and it looked fine. This Groupon is just a skam to charge you another 100 dollars for "shampooing" I've found places for under 100 dollars to shampoo carpets. I feel lied to and cheated.
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Report | a year ago
They were fast, on time, and very friendly.
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Report | a year ago
The guy sprayed just water no cleaning product, left my carpet soaking wet when we used to upgrade. Apparently he is not making any money thru groupon deal so decided to ruin my carpet when i red=fused to pay him extra money as an upgrade. The carpet didnot get cleaned at all.
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Report | 2 years ago
Did a horrible job, carpets were left dripping wet... took 3 days to dry. Stains are already coming back. Then they dumped their dirty water in my front yard and killed my plants.
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Report | 2 years ago
I had a valid coupon and then had to pay $149 because I wanted shampoo not just hot water?? That's ridiculous and deceptive advertising I don't know why I agreed to pay it but I was in a hurry
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Report | 2 years ago
in small print there is evidentally a charge for milage--when y check to see if they service your area you do not expect this nonsence/ If its a good deal it is this was not
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Report | 2 years ago
Staff did not honer the voucher, they wanted $40 more for deep steam cleaning! My voucher was for two rooms and one hallway They only cleaned my 200 square foot bedroom with my queen bed taking up most of the area The staff was very argumentative and defiant I felt very uncomfortable It took them 4 minutes and they left My carpets look the same
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Report | 2 years ago
I would like a refund. They washes once with water.
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Report | 2 years ago
never said anything about basic clean and deep clean on the Groupon post, not even an opportunity to purchase the deep clean at a discounted price. Had I been given the opportunity, I would have purchase it. Felt like I got upsold when the technicians arrived on location.
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From Our Editors

Carpet Green Clean’s trained technicians use environmentally friendly solutions. These solutions won’t harm humans or pets, but they don’t have the same sensitivity toward stains and debris. Combined, the state-of-the-art equipment and cleaning solutions––operated by licensed and insured technicians––service carpeting in homes, office buildings, and restaurants to make floors look fresh and feel better about being constantly walked on. Technicians also clean rugs, upholstery, and curtains with the same attention to detail and consideration for the safety of the home as well as those who dwell there.

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