The Factory Phoenix

Bakery
4251 N Brown Ave., Scottsdale, AZ 85251 4251 N Brown Ave., Scottsdale Directions
+16029189878
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67% of 54 customers recommended

The Factory Phoenix in Scottsdale, AZ is a great place to tackle all of your beauty needs and desires in just one visit. Keep your skin looking young and wrinkle free with a facial from this salon.

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250
19 Tips
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Report | 7 months ago
I lost my money on this groupon because they would never answer their phone to schedule an appointment. My wife went down there a couple of times and they weren't even open. Groupon was no help either. They said we need to give them a chance to make it right and wouldn't refund the payment. Well guess what, they never made it right. How do people do business like this.
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Report | 4 years ago
Horrible. Ran off with my money and didn't know what they were doing. Also I had to call twice, email them, and text them before they got back to me about getting scheduled.
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Report | 4 years ago
Very friendly, organized, peaceful environment, quick and easy treatments.
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Report | 4 years ago
loved it
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Report | 4 years ago
People were nice but making the first appt was a nuisance as I couldn't get a hold of anyone. I also have my doubts as to whether the procedure worked or not. I guess I'll see at the completion of my visits.
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Report | 4 years ago
Extremely disappointed. They cancelled my appointments four times, always with a lame excuse. One time the girl had to get her eyes dilated, the other she was sick with a cold, then the machines both broke at the same time, and on and on. Also, I have contacted Groupon for a refund and still have no resolution. Very disappointed this has not yet been refunded.
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Report | 4 years ago
I have had nothing but problems with The Factory. They hardly ever answer the phone & even if you leave a message they text you back rather than call. When I texted back to ask for an appointment they did not reply but sent a confirmation message days later that I had an appointment scheduled for a day I didn't even request nor was available. When I texted back to tell them that & also it was a different number than listed for the business I received a rather rude message that they were just the confirmation service. Then asked for the appointment time I originally requested and did not receive a response. Worst customer service I've received anywhere ever!!
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Report | 4 years ago
This place is awesome!!!!
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Report | 4 years ago
I really enjoyed my treatment and the staff was wonderful. I highly recommend it!
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Report | 4 years ago
Great!
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From Our Editors

The Factory Phoenix offers a plethora of services that will accentuate your beauty and have you looking brighter and younger. Treat your skin to a rejuvenating facial from this salon. Maintain your skin's health with a professional skin treatment, such as chemical peel. From hair cuts and extensions to custom cuts and colors, the stylists at this salon are here to assist with all of your hair wants and needs. Looking to remove unwanted hair? Try one of the painless hair removal services at The Factory Phoenix, including waxing and laser hair removal. Experiment with your style using The Factory Phoenix's cosmetic offering like eyelash extensions. Just pick a time that works for you and come into the salon. Walks ins are valued here. Let your inner beauty shine through with a visit to The Factory Phoenix.

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The Factory Phoenix

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