Clean facility, easily accessed (big deal for country gals like me attempting the city), and professional! Super quick also which I loved!

The staff was very friendly, nice environment, and the nurse injector was amazing. Now waiting for the results!! Oh, and parking was not a problem, and no wait time!

Very friendly and helpful staff. It was an extremely positive experience. Highly recommended.

The staff was very nice. The technician took her time to figure out my best needs. Would definitely go back.

Clean and friendly office, quick service.

I had an okay experience. It was my first time. I felt a little bit rushed during the consultation. I am somewhat happy with my results, but felt as though I was slightly upsold. Make sure to check what you get injected with before you receive the injection. The nurse was nice.

Reason for the 3 stars: Parking at their West Loop location is a challenge, I wish when they'd called to remind me of the appointment that they'd have mentioned there is a ton of construction and street parking is limited. Secondly, I have barely been out during the pandemic but this was the first place I've been where they did not take my temperature upon entry, there was no instruction to please wash my hands etc. which the technician wore a mask and gloves it made me a bit uneasy about who else might have been in the room beforehand. I had a lash tint and lift and I normally get them regularly, tried this spot to see if it could be my new place since I am no longer downtown on a day to day and I can honestly say I am neither thrilled nor totally disappointed -- it was a Groupon, I think you get what you pay for. The gal missed tinting the tips of my lashes which are blonde and the curl/lift is barely noticeable, I am still going to have to use a lash curler and mascara (whole purpose of getting a lash lift and tint!), it's not as dramatic as other places do. Normally the procedure takes about an hour other places I've been, I was in an out in legit 20 minutes here. I wouldn't recommend and won't return -- like I said with these Groupons, you get what you pay for.

My service was excellent. During this reopening phase you have to be accommodating and understand that many of these companies are just getting their supplies back. Only downfall to that meant the stones weren't there in order for me to get the hot stones that I paid for but the lovely service well made up for that. :)