Great service. And they speak Spanish!

I had Cassie and she was good I got highlights... They didn't give me the haircut I was hoping for kinda rushed through it but it's not bad

We had 2 appointments with 2 stylists but only one stylist did both our highlights so it took longer. Half an hour into my appt, stylist explained she would do my SIL's hair as well. Our package was for haircuts as well. Cassie, the colorist, was really sweet but didn't really listen to what we wanted. There was zero interest in taking time for the consult. And I know for a fact that we didn't get as many foils as normally are allotted for partial and full highlights. After my highlights processed, the owner cut my hair in 3 minutes! It was so quick and careless, I was boggled. No mirror to show me how it looked in the back. If I was happy with if. NOTHING!!!! And when it came to my SIL's haircut, it was rushed as well. Her bangs weren't cut right and her long bob looked like someone was working on a mannequin head in beauty school. Her highlights should've been a bit lighter. I interjected due to the panic-stricken and unhappy look on my SIL's face. This was her Mommy makeover haircolor and style, not to mention her milestone birthday was in 2 days! The owner kept stepping in for 10-second intervals to snip and slice hair with a very uncaring attitude. And mind you, I managed a high-end hair salon in downtown NYC so I am beyond appalled. There really was zero priority given to make sure clients left happy. Almost like we were being punished for using a GroupOn. I feel bad since the colorist Cassie was really nice but we won't be returning.