davidtop reviewer helpful reviewer
The massage was great and I pay more to go there (even with the Groupon discount) than with other options available. HOWEVER, today Joey said he would not honor any more Groupon coupons for me, as they are intended only for a first time customer to use only once. Some other merchants do say this via Groupon, but for Pimthai you are given the option to purchase all you want. There is even an option to "purchase this offer again" as a new order. I went online and there was also a post promoting Groupon there for.50% off...and in the fine print it even says "All goods or services must be used by the same person," thus implying you could get more that one service. VERY DISAPPOINTING!
Joey gave a great massage. Very thorough. Pleasant guy also!
Not great communication - I missed my appointment and called back an hour later asking about the cancellation policy. The person I spoke to told me I could reuse my original voucher and reschedule for the next weekend, which I did. Then I got another call back saying that I couldn't do that, and she was pretty vague saying that while they would love to have me, Saturdays were busy for them, until I finally figured out she was trying to tell me my Groupon was no longer valid. That's fine, it was my fault for missing the appointment, but I didn't enjoy the back and forth communication.
Joey helped me relax and targeted my major areas of tension. Wonderful massage I’d highly recommend.
Great place, super friendly. Joey did a great job.
Not as expected. The massage was really painful. I was supposed to a special type of deal with hot rocks, but didn’t really get anything special. I have the impression that when you pay with Groupon you don’t get the same.
5 stars because during a pandemic it felt safe to get a massage - maybe a 4 for the actual massage as the therapist wore gloves (due to COVID-19 regulations) and that of course was unfortunate (a massage with latex gloves just isn’t the same) but necessary. Friendly staff and clean, calm treatment rooms.