The merchant was wonderful. He was full of information about ballooning, answered questions easily and helped to make us feel relaxed and welcome.

The service was good. We changed place and finally got to be in the air after 9am. The only thing I don’t feel very comfortable is the owner put us all in a restaurant and try to sell us product after the flight. Though it isn’t mandatory, I would say there is no need for this. Overall it is a nice experience!

The ride is great but you can get a better deal buying direct thru the vendor because there are additional fees group on font tell you

It was organized and well planned. Our pilot explained the history and machinations of the balloon. We had two balloons flying on the same day so we could take pictures of the other balloon in flight.

I purchased this groupon as a gift to someone else. First off this price is not discounted. The flight including everything (the ride, transportation fee, champagne toast) is 235. They send you this document listing 235 price as a regular price. When you get a groupon and call to reserve your ride they will tell you you have to pay another 50 for transportation. So be aware of this extra charge. The other thing that made me rate this experience as good but not great was because of scheduling. I did not feel there was honest communication. We got canceled almost twice. The first time we got the cancellation call but other people who made reservation separately but were going to ride with us did not receive the cancellation call due to bad weather. So that is some dishonesty there. The second try they tried to cancel us again at 4:30 am but said that we can still come but we have to drive another hour from the meeting point which is already stated in their forms anyways. We get to sonoma it is foggy but the other 28 other people are all there. When we asked other folks if they got the same call they said no. Previously they said they didn't want to make us drive for 1.5 hours and get canceled which is considerate but I asked around and people who were there and not local had not received the said call. So we were really irritated. So we drove there and rode on the shuttle for another hour but when we arrived at launching point it was sunny all day. So I have no idea why they pulled this stunt with us. Anyways the ride is fun. It's scorching hot when you are on it as the propane tanks release extreme heat during the operation so it was burning our skins and it was uncomfortable. But I guess if there were not so many folks riding (17 in our balloon) and you had more space to move around it might have been more pleasant. So overall good but not great experience.

My family and I went there for our first experience flying on a hot balloon.,since we arrived the crew were super polite, everything on schedule, taking off and landing work perfectly by the pilot. .....great views, we can keep saying a lot of beautiful things but you have to try it. ......😃😃😉😉

Soo much fun!!!

The pilots were amazing, and the views were breathtaking! We were just floating through the sky, above the vineyards and trees. Truly a magical experience!