I was pleased with the customer service and how fast the oil change was done. The technician was informative and explained the service details to me. I wasn't "sold" extra services as I have experienced with other car service companies including the local dealership.
Yareli did an amazing job. She completed all priority items and also had time to complete all of the remaining items I had indicated as “if have time.”
Scheduling was delayed the first day, and then due to snow the second day, but it was completed by the end of the 3rd day within the guaranteed timeline. It was a lot of back and forth and uncertainty in times in scheduling, but very responsive.
