The owners/staff are very friendly, very accommodating, and work really hard to make sure the order is correct: I have nearly ZERO tolerance for heat . . . I love Indian flavors, but just not the heat. So, on the few times that I have been (and been fortunate to be able to use my Groupon coupons), initially the order was too hot, in spite of my request for very mild. The subsequent times I went, as noted above, they made sure the order was to my liking. Delicious! Thank you! Much appreciated!