The Lackawanna headquarters of Phoenix Scuba and Water Sports is situated so that it attracts both Canadian diving enthusiasts who drop in from the Niagara Peninsula as well as divers from throughout western New York State. Recreational-minded beginners hop into an indoor pool to build skills and underwater experience before venturing out to the open water on one of the company's scuba charters. Meanwhile, Phoenix's veteran instructors work with professional divers-in-training who are trying to become certified. Instructional programs are also offered in adaptive diving, which trains those with physical disabilities to safely enjoy the joys of scuba. Through the years, the resident community of adaptive divers has made trips to exotic locales such as the Cayman Islands, where divers explore the ocean's depths and play Battleship underwater.