Clean and nice ambiance. Did not get the hot stones as outlined in my groupon though. When I arrived in the room they told me that would be an add on cost. Massage therapist was good otherwise. Did not get a typical spa welcome and review/run down of the facility like most spas though. Some items in locker room are not labeled so i didn't know what was available for use. There's also no deodorant which is odd for a spa.