I was able to get the license key and download very quick, and installed it on my laptop, then was able to use it without any problems. However, a few weeks after, when I logged in it was telling me that I need to activate it but was giving me an error when trying to activate it. I contacted support and found out I didn't activate it properly, and they gave me a new key and was able to activate it quick. Problem solved! They were very helpful and so great to work with! Thank you so much! I'm so happy with this purchase. Great price! Great support!