Ronda was wonderful! I went online to set up a free 15 minute consultation about the services I had purchased. She answered all my questions and put me at ease with the procedures (in more than 15 minutes). She was not looking at her watch etc. and seemed genuinely interested in me as a new client. I then returned for my microblading session. Ronda was again reassuring and talked me through the procedure (when I wasn't sleeping!).