I'm from out of state, my daughter bought me a groupon for Mothers Day. I called, they got me in that day. Like I said, I am from out of the state, I ended up being like 25 minutes late by the time I got into massage room. Cecilia my therapist was the kindest, sweetest, patient, understanding gal. The massage was wonderful, she also gave me tips to help my back. Thank you for taking care of this Idahoan.