I purchased Microsoft Office for my Mac in April 2025 as a student working from home. As of October 15, 2025, the software suddenly expired, and I was unable to use it for anything. I reached out to the merchant, and their response was incredibly prompt. What truly stood out was their patience and commitment; they stayed with me through my frustration and worked tirelessly until the issue was completely resolved. It took some time to identify the problem, but their dedication never wavered. A thousand thank-yous wouldn’t be enough to express my gratitude for their exceptional customer service. Thank you so much for all your help!