We had so much fun! We were so excited to find the deal on Groupon because it allowed us to be able to make this experience happen for our son in a time where budget is very tight! Thank you!
It was an enjoyable experience for our 13-month-old daughter. She particularly enjoyed the bird area. I highly recommend purchasing small bird treats so that they can follow you around the cage. Unfortunately, none of the alligator feeding shows took place because the gators were not interested in food, which is perfectly fine. It’s commendable that the employees do not force the animals to participate in any activities they are not interested in, just for the sake of the show.
Rose, the manager at the new location on Pleasant Hill Rd. in Kissimmee, FL, was absolutely amazing. Her customer service skills, attentiveness, professionalism, and overall personality almost made me forget that I was just getting an oil change. From start to finish, you were her priority, and even when her staff would come to her for approval or guidance, she showed them the same courtesy, respect, and kindness she was showing me. The members of her team demonstrated respect and humility towards her as well. While observing everyone on staff, it was evident that they were comfortable and focused on what they had to do, and it seemed that they were all glad to be there. Kudos to Rose and her team for the work they're doing. I will definitely be going back in the future.
