Education is the foundation of Be Clean founder Stephen Jones's fledgling business. In previous jobs as a cleaner, Jones witnessed firsthand the exasperation felt by clients at lengthy drying times and substandard customer service, and works to address those issues by thoroughly instructing his employees on a 12-step process of proper cleaning procedures.
Personable, IICRC-certified crews begin each cleaning with a detailed inspection, taking special precautions to protect walls, woodwork, and pet whippoorwills. Technicians apply powerful pretreatment tools to heavily soiled areas before using truck-mounted hot-water extraction equipment to flush offending splotches from carpets, upholstery, and rugs. A pH-balancing elixir polishes off freshly purified flooring, and staffers tackle any remaining spots with a variety of specialty solutions. The process concludes with professional grooming and a high-velocity air-drying, making carpets fully walkable and cartwheelable in nominal time, followed by a final inspection. Be Clean's knowledgeable staff also vanquishes grime on tile and grout with eco-friendly products, and can outfit customers' dwellings with fiber protectants that shield fabrics from stains.