The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil Change, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car: it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) service vehicles at Jiffy Lube.
In addition to performing oil changes, technicians perform preventative services such as air-filtration and electrical system maintenance, among others. Jiffy Lube's quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
Ziebart has had plenty of time to perfect its auto-detailing services: the shop has been in business for more than 50 years. Trained and certified technicians use ultramodern equipment and Ziebart's own brand of products to detail interiors and exteriors, protect paint, and repair scratches. They also tint windows and program remote starters.
For more than five decades, Veldman’s Service Center has taken care of South Bend-area autos with a wide range of services. The staff of ASE-certified technicians skillfully performs wheel alignments, heat and AC maintenance, and brake services, to ensure that cars can stop quickly in case a band of Froggers jumps onto the highway.
At Crossroads Expert Auto Service, a NAPA AutoCare Center and recipient of the ASE Blue Seal of Excellence, ASE-certified technicians spoon-feed domestic and imported vehicles up to 5 quarts of Shell motor oil. During the 30-minute service, techs drain dreary dinosaur juice, replace it with fresh extract of an oil tanker, and install a filter designed to gobble up any contaminants in sight. Mechanics fire up supercomputer-like diagnostic equipment to test the battery for optimal performance and cold-weather cranking capability, then check that the coolant is prepared to maintain proper engine temperature during the upcoming Winter Age. After inspections are over, techs generate a comprehensive maintenance report card to provide drivers with their vehicle's grades and overall well-being. Crossroads keeps customers occupied in a multitasking lounge area that features complimentary wall-to-wall WiFi.