Skin Magic of Beverly Hills

Haircut
239 South La Cienega Boulevard, Beverly Hills, CA 90211 239 South La Cienega Boulevard, Beverly Hills Directions
Today 10:00 AM - 6:00 PM Open All Hours
+14243020555
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59% of 22 customers recommended

About this Business

  • Hours
    Sun-Mon
    Closed
    Tue-Sat
    10:00 AM - 6:00 PM

Tips

250
8 Tips
Verified
Report | 8 months ago
This place is run by a con-artist and a rip-off. The microneedling was the worst I've had and did NOTHING for my skin and she pulled a fast one by saying she would use the roller for my face if I didn't pay an extra $100. The roller is NOT what professionals use on a person's face. She does a bait and switch on Groupon clients. I'm doing a YELP review for more details of the nightmare.
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Report | 11 months ago
Deceptive business practice with Bait-and-Switch! The Groupon offer has two options - one microneedling session or a package of three sessions. Their website advertised the microneedling therapy with the use of Rejuva pen (which almost all other medi-spas use). Nowhere did the groupon page mention that the "microneedling" offered with one session is different from the "microneedling" offered with a package of three. So I bought the one session for $75. When I called the business to schedule an appointment and I mentioned that I bought a groupon with one microneedling session, the receptionist did not mention that the type of "microneedling" being offered with the groupon is not the one advertised on their website. When I showed up for appointment, the receptionist again did not mention that the "microneedling" offered with the groupon for one session is different. After I was brought to a room and as the receptionist put on the numbing cream on my face, NOW she mentioned that the one session being offered through Groupon uses the "microneedling hand roller" and not the Rejuva pen and if I want to use the Rejuva pen, I need to pay $99 to upgrade! She also said that the Rejuva pen is only offered for the package of three sessions on Groupon. I mentioned that the Groupon page did not make mention of this difference but she said I should've known based on the price difference between one session and the three sessions! By that time, I didn't want to argue with her since I was already in the chair with the numbing cream on my face! So I went through the hand roller microneedling which I could've done at my own home and they wanted to charge me another $99 to upgrade to something I should've gotten for microneedling with Rejuva pen! So I would have to pay a total of $175 (and that's with Groupon discount) to get what other medispas are offering for the same or even lower price!! Their website didn't even have two different types of microneedling and the one advertised was with Rejuva pen! Don't trust this merchant as they tricked you in and then did a bait-n-switch on you!
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Report | a year ago
Angela is so sweet, highly recommend the body contouring treatments!
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Report | a year ago
Let me start by saying if I could give this place 0 stars I would. This was the most unprofessional office I've ever stepped foot in. I bought a Groupon for a 60 minute acne facial, booked an appt for 3:00 on a Saturday. I got a text at 2:50 that the appt before mine was running late and said that was fine, as it gave me more time to find the "valet" parking they offer. They don't have valet parking--it is self park and it's $6 cash only--not mentioned in the voicemail when I called them 10 times trying to ask where their parking lot was. So I finally find the guy in the lot who says it's not valet and does cost $6 cash. I get up to the office and the door is locked. So I knock and call and no response. At 3:05 (mind you my appt was at 3:00) i get a text saying they are running late meeting with a doctor up the street. Last I checked they were late because of a patient before me. White lies and bs. I hear someone sprinting up some stairs down the hall and the girl says she's sorry. It's 3:30 at this point. They asked if I wanted to stay for a free mini treatment. So I said ok because I was already there and had already paid for parking. She asked my name about 10 times. I don't care if you can't remember my name, but please don't ask me a dozen times and show that you don't have the capacity to remember it. She continued to ask me the same thing over and over again, asking each question maybe 15 times. The entire time I'm lying there Angela keeps going on and on about how she's "graciously" giving me these more expensive things for free. I don't really care, I just wanted what I paid for so please don't make me feel guilty that you're "giving" me things for free when all I wanted is what I paid for. So what an experience but at least they didn't scan my Groupon. So they made my appt for 2 weeks later to redeem my Groupon. It was a 60 minute Acne facial. My appt was at 2:00 and this time I knew to skip the "free valet" and just find street parking for $2 instead. So I get up to the appt and am surprised to find the door is not locked. Angela takes me back at 2:05, makes a comment that she's sorry I showed up late my for my first appointment which I had to let her know that it was actually her who showed up late, puts something on me to open my pores, leaves the room for 15 mins, comes back, spends 7 minutes (I timed it, 7 minutes) actually touching my face. For a 60 minute acne facial she spent less than 10% of her time actually touching my skin. The rest of the time she spent talking about how her clients love her and how great she is, oh and about how she's giving me all of these extra thing for free which is just a bunch of bs. Then she says she's done. I get up, put my top back on, check the mirror and make sure she didn't ruin me, spent another minute getting my things together before I see that it's only 2:47 and I had already been up walking around for a couple of minutes. I walk out and tell the receptionist who is the most painful person to communicate with that my appt was for a 60 minute facial and I was in there for 40 minutes to which she just says, "sorry, but you did get the mini treatment before." So now, I'm penalized for your mess up when you showed up 30 mins late to my first appointment. What a joke. My skin looks no different than it did the day before I went. Save your money, save your time, save your frustration, go elsewhere. I will be reporting them to Groupon and letting them know that they aren't completing the services that are on their vouchers. Please save your time and money and go somewhere with some professionalism.
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Report | a year ago
They are not honest, I bought a treatment and she did the cheapest one asking me to pay like double more for the one I already paid for. Don't go there, even when if you are not happy she will make you pay the tip...witch it should be based on the service,and her service was disappointing!!!
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Report | a year ago
Angela was very sweet and made my skin feel so much better after one facial.
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Report | a year ago
Bentley was soooo sweet. She took the time to explain the process and made me feel so comfortable and relaxed. I am definitely going back and would recommend it for everyone.
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Report | a year ago
ANGELA is a great beauty therapist
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From Our Editors

Within a peaceful setting filled with earth tones, Skin Magic of Beverly Hills provides a host of aesthetic services. All the treatments are designed to help clients look their best; however, they use various technologies to do so. Read on to learn more about some of the advanced equipment and techniques employed at Skin Magic.

  • Exilis noninvasively reduces the body's circumference and tightens skin by simultaneously administering radio-frequency and ultrasonic waves.
  • NeurotriS SX Series utilizes gentle electrical stimulation, or microcurrents, to help lift and tone skin during nonsurgical face-lifts and body-contouring treatments.
  • Microneedling punctures skin with numerous microneedles that stimulate collagen production, thereby reducing the appearance of wrinkles, large pores, scars, and stretch marks.

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Skin Magic of Beverly Hills

Sun-Mon
Closed
Tue-Sat
10:00 AM - 6:00 PM
Groupon has verified that the customer actually visited Skin Magic of Beverly Hills.