This was a horrible experience overall!! I bought the full extensions + 2 week refill and went to get my eyelashes done here 1 week before my brother's wedding because I didn't have time to do it closer to the wedding. I have had eyelash extensions before which definitely last more than one week looking untouched. The lady was kind and said she had 20+ years of experience (now I know that was either a lie or she had 20+ bad years of experience). I was happy with my lashes the first day and second day, I lost a couple, but that was to be expected. That WHOLE week, I avoided washing my face because I wanted to make them last as long as possible. Every day I saw more and more lashes lost on my bedsheets. Then I just saw they were coming off so easily. By the next week (my brother's wedding), basically all of the eyelash extensions were gone. I paid $75 for the groupon. Worst groupon I've ever purchased (and I've purchased a lot!!) This is the only bad groupon experience I have. I then called back the week I return asking about my 2-week appointment. I informed the receptionist what happened to my lashes and that I was very disappointed. She acted sincere, saying that she would call back in a few minutes after she verified my number on file. I never received a call that day. So I called them the following day and left a voicemail asking if I should still come to my appointment. I never got a call that day either. I just thought it was extremely rude and unprofessional to not call back with apologies or any sort of explanation. If they called back, I would have at least given them a chance and written a tiny bit nicer review, but this was just awful. Definitely unprofessional and would NEVER recommend.