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A World of Color

3421 W Magnolia Blvd, Burbank, CA 91505 Directions
+18885513581

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Report | 5 years ago
They had all sorts of hidden fees. When all was said and done, I might as well have paid full price. They completely used Groupon and what they offered was a sham
Report | 5 years ago
First, no one came to the front for several minutes when we arrived- despite there being several people in the back including two men and a woman with a baby. We waited, excited to create a handmade gift to send in a Christmas care package to my husband in the Army. Finally, a man came out whose name escapes me except to say it started with a J and he spoke with a heavy accent. He informed us that they no longer honor Groupon vouchers even for the paid value, despite what the voucher says in print. He sent us away and told us to call Groupon to get a refund (spoiler: Groupon doesn't give refunds). I spent approximately 15 minutes on hold before I got ahold of a customer service agent who argued that they should have allowed me to redeem the paid value of the voucher (I'm assuming the company already received the money I paid to Groupon?). I spent several frustrating minutes on the phone with her as she was talking in circles, reading from a script and going nowhere. I called back to World of Color and spoke to the same man that met us in the store and told them what the Groupon rep had said. He insisted they don't take the vouchers any longer. I asked to speak to n owner or manager (presumably the woman with the baby?). He said she was not available and I could try back the following day. Supposed there was a store emergency- you'd have a way to reach her, right? Could you call her and verify this information? I'll hold. Nope. He stuck to his guns without further explanation. I called back to Groupon and spoke to a supervisor. My only option, she stated, was to received the paid value back as a courtesy as if I'd been put on notice. Again- the voucher states that the value never expires and I should have been able to use it for at least the value I paid for it. There was nothing comparable to purchase even with this credit so it was a loss. Overall- Terrible customer service from both World of Color and Groupon.
Report | 5 years ago
My daughter enjoyed painting her unicorn there. The owner was very nice and had patience helping my daughter out.
Report | 5 years ago
The prices are amazing and the service is excellent.
Report | 5 years ago
Great place, awesome value! Owner was very sweet!
Report | 5 years ago
Get ready to pay studio fee once you start to paint that's not included in the groupon😡😡
Report | 5 years ago
They charged extra money . I taught grupon will cover everything . So I paid 45$ more except 2 groupon's . Groupon should inform that extra charges will be there , letting people to know that coloring 4 ceramics by the way small ones will cost them $87
Report | 6 years ago
I loved this place! Carmen is amazing. I loved all the pieces ahe had. My daughters are 5 and 6 and they had a great time. We are planning to have the girls birthday here.
Report | 6 years ago
It was great, my daughter was very happy.
Report | 6 years ago
The was an adorable store with really nice staff. I misunderstood the birthday party package . . . I thought the store would be putting on the party & entertaining the kids. But really I was just renting the space for 90 minutes. There was only 1 employee working both the party & the store. They set us up with pieces & paint, but otherwise left us on our own. My daughter & her friends had a nice time, but I wouldn't recommend this as an easy party place for parents to relax & enjoy the party.

From Our Editors

A World of Color gives artists of all ages and skill levels the chance to experiment in the realm of pottery and tap into their inner artist. The instructors lead structured wheel-throwing classes for both kids and adults, introducing potters to manipulating globs of clay into graceful curving vases and bowls. During unstructured studio sessions, they encourage artists to play with color by painting one of their many pre-made ceramic pieces with provided glazes and brushes. They further incite bouts of creativity during private parties to celebrate birthdays, baby and bridal showers, or jury-duty reunions.

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