They refused to do my treatment the day of the appointment,because it had been more than 6 months since I'd had my teeth professionally cleaned. I had to rebook. They then charged me $50.00!!!!! for the appointment. They conveniently neglected to tell me when I booked the appointment that I should have been seen by a hygienist within 6 months before I had my teeth whitened. When I mentioned to the receptionist at Solo Dental that they should inform their clients about the necessity of having seen a hygienist within 6 months, she said "we usually do- sorry we missed telling you. Oops They also said "well, it's in the fine print." You practically need a magnifying glass to read the fine print. It's up to them to inform the customer that they should have had their teeth cleaned recently, before they can have their teeth whitened. I feel that I was ripped off by these people.