Bounce U

Retail
3050 North Josey Lane, Carrollton, TX 75007 3050 North Josey Lane, Carrollton Directions
+19729395000
This place has not been rated by customers.
84% of 32 customers recommended
This place is closed.

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12 Tips
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Report | 4 years ago
It is no longer in business.
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Report | 4 years ago
I recently bought a "now" deal on groupon thinking this would be a good way to have my 2 year old girl to release some energy while I could sit back and relax and it ended up being more of a headache than anything. After I bought it I tried to look up the specifications for my deal but there wasn't any, since I had never been there before I called Bounce U to find out exactly what was included in my "family night of fun" deal that I had just purchased on groupon for $5. The lady told me it was good for two kids, two adults, a pizza and a drink. I was excited that it sounded like a super sweet deal so I brought my niece and sister along as well. When we arrived after a 25 minute drive I walked in and explained to the lady that I had gotten a deal on groupon and she had us wait about 10 to 15 minutes because she kept taking care of other people walking in (after us) who were there for a party going on inside. When she finally turned back to us to she proceeded to charge me for one child and I eplained to her what I was told when I had called earlier that day. She said they misunderstood what I had asked and when I called and my coupon only included one child. I was not only embarrassed with my sister & niece but frustrated that we hadn't fed them yet thinking they were having pizza there. She said she could allow my niece to go in but we'd have to buy the pizza. I decided that was fine & as she was charging us $12 dollars I asked where the pizza was from and she said it was pizza patron which I am very familiar with and know they are only $5 pizzas. Frustrated again I decided to cancel the pizza and just let the girls jump for the hour that was left since she mentioned they closed at 8 (I arrived there about 6:15) finally we walk into the room and not only was it pitch black inside except for a lot of big fourth graders who were there for the party wearing glowing bracelets running around everywhere. Of course my daughter was afraid of the darkness and my niece was frightened by all the big kids running around from one bounce thing to the next. Inside the lady in charge of watching the kids told me it wasn't usually that crazy and to go to the front and they could give me a refund or let me come back another day - once again were back up front and after another 20 minutes in which she tried calling groupon to find out what to do about my situation we left with angry toddlers who never got their "jumpy jumpy" time or pizza we had promised & a huge headache for us. After I got home I got a call from them saying they had a coupon for me to bring in my daughter another time.
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Report | 5 years ago
The staff was very outgoing and friendly!
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Report | 5 years ago
The staff was amazing!!!
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Report | 5 years ago
Better suited to older kids but good staff
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Report | 5 years ago
The facility was clean and the temperature was good for active bodies. In my opinion there were not enough inflatables in each room to keep my children occupied. Part of the issue is that we were confined to one room only, which in theory makes sense to vary the activities, however there wasn't enough to do in each individual room to keep them active for an entire hour. I felt the play areas were designed more for preschool and younger elementary children. Older children weren't as interested as they are at Pump it Up. I may have been able to determine this from pictures on the website, but all the pictures simply showed closeups of children's faces and didn't give me any idea of what the equipment looked like or the number of inflatables. So in short I have mixed feelings.
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Report | 5 years ago
My son always has a good time there.
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Report | 5 years ago
you do a great job and happy your so close to my house!
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Report | 5 years ago
We didn't like being moved from room to room every 30 minutes. Not sure why you do that, but it would be nice to have open play in either room of our choice. Thanks!
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Report | 5 years ago
Great staff! The did an excellent job with the party.
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From Our Editors

BounceU's 10,000-square-foot indoor playground of plush and inflated superstructures was designed as an ideal place to host a party or just let kids jump and climb to their hearts’ content. With bright reds and purples kick-starting imaginations, kids crawl through cushy tunnels, climb up air-filled walls, and glide down bouncy slides. At each inflatable, kids discover fun ways to interact and exercise, burning off excess energy while developing balance, motor skills, and the ability to hold a conversation with a helium balloon. The center also makes an ideal venue for school field trips, fundraisers, or team parties. Committed to fostering childhood development, the team at BounceU organizes camps, such as Create and Bounce, where kids bounce and play before diving into creative projects such as painting or working with clay.

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