The secretary front desk was sweet but she was the first one to get blood from me, her nails were dirty and she was touching my veins without washing her hands after working in front desk. My veins were apparentelly small so she couldn't draw blood and called another lady, more knwowledgeable and she was the grab a white-grey paper robe with blood stain on it.She did her job really well. The staff was sweet and supportive but the cleanninless not very good. The day after, they called me back since they didn't draw enough blood.So I had to come back. That lab is 25 miles from my home and job. I had to take time at my job and ask permission to go back next day and expend all that trip in gas "again".back and for. I understand certain issues, but it would be nice if they draw enough blood the first time. The second day, another lab lady draw the blood and she was fantastic, I didn't feel a thing.The lab needs more spotless appareance. It's not the staff fault.